Dynamic professional with a proven track record in unionized positions, excelling in policy interpretation and stakeholder relationship management. I can effectively support diverse clients, ensuring their needs are met while fostering collaboration among community partners. Committed to delivering catered solutions in fast-paced environments with evolving deadlines and priorities.
Overview
7
7
years of professional experience
Work History
Income Assistance Worker- Mobile Outreach
Government of Saskatchewan; Social Services
02.2024 - Current
Liaise, and work with six community stakeholders as a mobile outreach worker, managing relations between these organizations and Income Assistance as well as serving their clients.
Manage a caseload of diverse clients and assist them as their generalist worker through case planning, informing them of policy, and provide referrals to other services and supports.
Understand, interpret, apply, and adhere to policy, and various procedures and legislation in day to day job duties in interactions with clients, stakeholders, and colleagues.
Employ the modality of Motivational Interviewing in every aspect of client interactions and case management.
Proficiency in using multiple software programs to manage my case load.
Work in a dynamic team environment that is fast paced; managing many competing deadlines that shift daily.
Unionized workplace.
Operations Centre Support Clerk
Saskatchewan Public Safety Agency
04.2021 - 09.2022
Handled calls from public and industry members on the Fire Watch Line. Took calls from public reporting wildfires, many being emergency situations, and accurately put this information into our agency software that allowed us to respond to each fire.
Handled public and industry stakeholder calls and emails regarding wildfire related policy, wildfire concerns, safety, evacuations, fire bans, employment inquiries, active wildfire information, infrastructure concerns, general inquiries of the agency, and operational inquiries.
Independently trained multiple temporary employees in the entirety of my job duties.
Audited important information central to the operational functioning of the agency.
Created a number of auditing manuals, and training materials to assist in the process of auditing specific agency information and to be used for training resources.
Unionized environment.
Office Worker/ Farm Hand
Aime Family Farms
05.2018 - 09.2020
Office Administration duties included: filing of records and documents, disposal of confidential records and documents, data implementation and transfer, website design, social media marketing, research of farm safety requirements, and the initiation of a farm safety plan and training manual.
Farm hand duties included: operation of heavy equipment, working individually as well as with others, assisting with seeding, spraying and harvesting seasons, general physical labour, equipment and building maintenance, working in high pressure and time sensitive situations.
Education
Bachelor of Arts - Political Studies
University of Saskatchewan
Saskatoon, SK
06-2023
Courses Completed - Commerce
Edwards School of Business
Saskatoon, SK
09-2018
Skills
Policy Interpretation and Application
Managing Stakeholder Relationships
Microsoft Office Programs
Written and Verbal Communication
Case Management
Time Management
Timeline
Income Assistance Worker- Mobile Outreach
Government of Saskatchewan; Social Services
02.2024 - Current
Operations Centre Support Clerk
Saskatchewan Public Safety Agency
04.2021 - 09.2022
Office Worker/ Farm Hand
Aime Family Farms
05.2018 - 09.2020
Bachelor of Arts - Political Studies
University of Saskatchewan
Courses Completed - Commerce
Edwards School of Business
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