Kassidy Smith
Saskatoon
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Server
Specklebellys Pub and Eatery
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Administrative Assistant
Kihiw Waciston School
05.2023 - 10.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Server
Stats Cocktails and Dreams
08.2022 - 03.2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Education
High School Diploma -
Thom Collegiate
Regina, SK06-2020
Skills
- Consistent work performance
- Effective customer engagement
- Cash management
- Customer interaction
- Office administration
- Data entry
- Service excellence
Timeline
Server
Specklebellys Pub and Eatery
10.2024 - Current
Administrative Assistant
Kihiw Waciston School
05.2023 - 10.2024
Server
Stats Cocktails and Dreams
08.2022 - 03.2024
High School Diploma -
Thom Collegiate
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