Katarína Babiaková

Experienced and versatile project and process manager with over 7 years of experience in managing people, projects, and day-to-day operations. For the past 3 years, I have worked in a tech company as a Process & Operations Manager, bridging customer needs with the technical capabilities of the development team. I am responsible for internal tools and ticketing systems, co-create the product roadmap, and actively engage in process optimization and change management. Although I have been in the IT sector for a relatively short time, I bring long-term experience in team leadership, process setup, operational optimization, and working with various stakeholders (both internal and external), especially from roles as a Team Leader in international logistics and my own entrepreneurial ventures. I focus on effective communication, cross-functional collaboration, building stable processes, and supporting teams during change. I have experience with client onboarding, change management, churn and risk processes setup, and HR-related agendas. I actively expand my knowledge in ERP systems (SAP S/4HANA) and contributed to ERP-aligned tool implementation projects, including vendor evaluation, deployment, and cross-department integration. I am also building my expertise in agile delivery methods (SAFe), project management (Google Project Management Certificate), and AI foundations, which support my ability to manage change and deliver complex solutions effectively.

Finished:

• Google AI Essentials Certificate, Coursera, 03/2025
• Product Management Introduction, Aj Ty v IT, 11/2024
• Project Management Academy, Aj Ty v IT, 12/2024

Ongoing:

• Google Project Management Certificate, Coursera, ongoing, 05/2025
• SAP S/4HANA Introduction, Udemy, ongoing 05/2025
• SAFe Agile Framework Fundamentals, Udemy, ongoing 05/2025

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