Kathryn Schulz
Langham
Summary
Dynamic and client-focused Hairstylist and Small Business Owner with a proven track record at Sweet Lavender Hair Studio. Excelled in client consultation and hair styling techniques, enhancing customer satisfaction and loyalty. Skilled in educating clients, leading teams, and driving business growth. Demonstrates quick learning ability and strong leadership, ensuring high-quality service and operational efficiency.
Overview
16
16
years of professional experience
Work History
Hairstylist /Small Business Owner
Sweet Lavender Hair Studio
08.2024 - Current
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
Hairstylist /Hair Salon Manager
Revamp Salon Co.
08.2019 - 08.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Resolved guest complaints about service or style.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
Bartender /Restaurant Bar Manager
Boston Pizza
08.2015 - 10.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Reservations Agent
Delta Bessborough Hotel
03.2009 - 01.2011
- Managed high call volume with exceptional attention to detail, resulting in fewer booking errors and cancellations.
- Developed strong relationships with travel agents and corporate clients, leading to increased referral business and repeat bookings.
- Provided customers with information about availability and pricing.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Education
Journeyperson - Hairstylist Trade
Saskatoon Apprenticeship And Trade Certification
Saskatoon, SK03-2023
Hairstyling Certificate -
MC College
Saskatoon, SK10-2019
High School Diploma -
St. Joseph High School
Saskatoon, SK06-2003
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- [State] licensed cosmetologist
- Strong leader
- Customer education
Timeline
Hairstylist /Small Business Owner
Sweet Lavender Hair Studio
08.2024 - Current
Hairstylist /Hair Salon Manager
Revamp Salon Co.
08.2019 - 08.2024
Bartender /Restaurant Bar Manager
Boston Pizza
08.2015 - 10.2018
Reservations Agent
Delta Bessborough Hotel
03.2009 - 01.2011
Journeyperson - Hairstylist Trade
Saskatoon Apprenticeship And Trade Certification
Hairstyling Certificate -
MC College
High School Diploma -
St. Joseph High School
Similar Profiles
Maree VellaMaree Vella
Senior Hairdresser/Director at Lavender Maree Hair StudioSenior Hairdresser/Director at Lavender Maree Hair Studio
Flor MejiaFlor Mejia
Hairstylist at Shears Hair Studio/Hair by FlorHairstylist at Shears Hair Studio/Hair by Flor
Katherine WillisKatherine Willis
Manager/Sugarista at Sugar'd Eco-sweet Hair RemovalManager/Sugarista at Sugar'd Eco-sweet Hair Removal