Kelly Bray
Sturgis
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills, honed at Feel Good Town Catering. Proven ability to enhance guest engagement and maintain cleanliness standards. Experienced in team collaboration and safe food handling, consistently delivering high-quality service in fast-paced environments.
Overview
34
34
years of professional experience
Work History
Server
Feel Good Town Catering
07.2023 - 04.2024
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Housekeeper
Lakeridge Heights Retirement Residences
07.2023 - 02.2024
- Cleaned and sanitized resident rooms, common areas, and facilities to maintain a safe environment.
- Managed laundry services, ensuring timely processing of linens and personal clothing for residents.
- Conducted regular inspections to identify maintenance needs and reported issues to appropriate personnel.
- Assisted in organizing activities and events by preparing spaces, enhancing resident engagement.
- Implemented efficient cleaning procedures, improving overall cleanliness standards within the residence.
- Trained new staff on cleaning protocols and best practices to ensure consistent service delivery.
- Maintained inventory of cleaning supplies, ensuring availability while adhering to budget constraints.
- Collaborated with team members to fulfill special requests from residents, enhancing satisfaction levels.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Verified cleanliness and organization of storage areas and carts.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Housekeeper
Bloom Retirement Residences
10.2022 - 10.2023
- Cleaned and sanitized resident rooms, common areas, and facilities to maintain a safe environment.
- Managed laundry services, ensuring timely processing of linens and personal clothing for residents.
- Conducted regular inspections to identify maintenance needs and reported issues to appropriate personnel.
- Assisted in organizing activities and events by preparing spaces, enhancing resident engagement.
- Implemented efficient cleaning procedures, improving overall cleanliness standards within the residence.
- Trained new staff on cleaning protocols and best practices to ensure consistent service delivery.
- Collaborated with team members to fulfill special requests from residents, enhancing satisfaction levels.
- Maintained inventory of cleaning supplies, ensuring availability while adhering to budget constraints.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to professional house cleaning checklist.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Recreation Assistant
Sun County Healthcare Center
02.2022 - 05.2022
- Assisted in organizing recreational activities for residents, enhancing engagement and social interaction.
- Supported staff in maintaining a clean and safe environment for participants during events.
- Facilitated communication between residents and healthcare staff, ensuring individual needs were met.
- Coordinated scheduling of activities, optimizing resource allocation for maximum participation.
Environmental Services Worker
The Regional Municipality of Durham
11.1989 - 06.2021
- Maintained cleanliness and sanitation standards in accordance with health regulations.
- Operated cleaning equipment, ensuring optimal performance and safety protocols.
- Assisted in waste management processes, promoting environmental sustainability initiatives.
- Responded promptly to service requests, enhancing facility operations and user satisfaction.
Education
No Degree - Fashion Design
George Brown College
TorontoSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Team collaboration
- Table bussing
Languages
English
Full Professional
Timeline
Server
Feel Good Town Catering
07.2023 - 04.2024
Housekeeper
Lakeridge Heights Retirement Residences
07.2023 - 02.2024
Housekeeper
Bloom Retirement Residences
10.2022 - 10.2023
Recreation Assistant
Sun County Healthcare Center
02.2022 - 05.2022
Environmental Services Worker
The Regional Municipality of Durham
11.1989 - 06.2021
No Degree - Fashion Design
George Brown College