Kelly Carty
Moose Jaw
Summary
Dynamic Business Development Manager and Cast Director with a proven track record at Tunnels Of Moose Jaw. Excelled in cultivating client relationships and spearheading marketing initiatives, enhancing customer loyalty and team morale. Skilled in Social Media Marketing and Team Management, adept at fostering professional growth and driving business success.
Overview
18
18
years of professional experience
Work History
Business Development Manager
Tunnels Of Moose Jaw
10.2020 - 10.2024
- Cultivated client relationships, driving long term customer loyalty and retention.
- Implemented innovative approaches for lead generation and conversion.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Generated new business with marketing initiatives.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Wrote, created full length scripts for theatrical presentations within organization.
- Managed and created content for all Social media platforms of Tunnels of Moose Jaw.
Cast Director/Ticket Office Manager
Tunnels Of Moose Jaw
10.2006 - 10.2020
- Trained Actors to perform 45 minute scripts for a tourist destination.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Implemented performance metrics for consistent evaluation and improvement.
- Streamlined workflows to boost productivity across multiple functions.
- Cultivated high-performing teams by implementing leadership development programs.
- Managed all employees including: Scheduling,Hiring,HR and training.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Education
Bachelor of Arts - Theatre
University of Saskatchewan
Saskatoon, SK11-2019
Skills
- Team Management
- Business Development Strategy
- Customer Engagement
- Collaborative Negotiation Techniques
- Social Media Content Development
- Social Media Marketing management
- Creative Writing Professional
- Digital Content Performer
Languages
English
Native or Bilingual
Timeline
Business Development Manager
Tunnels Of Moose Jaw
10.2020 - 10.2024
Cast Director/Ticket Office Manager
Tunnels Of Moose Jaw
10.2006 - 10.2020
Bachelor of Arts - Theatre
University of Saskatchewan
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