Traveling
Ken Sugihara
Starbucks Shift Supervisor
Komárno
Summary
A responsible and motivated team player with an excellent interpersonal communication strengths. Solid experience handling high-pressure situations and meeting customer demands with diligent and well-organized mentality. My personal passion for travelling has also led me to step out of my comfort zone, become more open-minded, and has equipped me with many skills.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Barista Shift Supervisor
Starbucks, AmRest SK
03.2022 - Current
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines.
- Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Hotel Front Desk Receptionist
Hotel LOFT Bratislava
07.2021 - 01.2022
- Helped maintain updated records of room availability within computer systems while minimizing overbooking errors.
- Upheld strict security protocols at front desk by verifying identification and enforcing hotel policies when necessary.
- Provided exceptional customer service, resulting in high percentage of repeat guests and positive reviews.
Education
High School Diploma -
Gymnázium Ludovíta Jaroslava Šuleka
Komárno, Slovakia05.2021
Skills
Magnificent customer service capacity with exemplary attention to detail
undefinedInterests
Cultural diversity
Aviation
Workout
Music
Timeline
Barista Shift Supervisor
Starbucks, AmRest SK
03.2022 - Current
Hotel Front Desk Receptionist
Hotel LOFT Bratislava
07.2021 - 01.2022
High School Diploma -
Gymnázium Ludovíta Jaroslava Šuleka
Similar Profiles
SAIDALO SOBIROVSAIDALO SOBIROV
Assistant Manager at AmrestAssistant Manager at Amrest
Claudia Rigby FernandezClaudia Rigby Fernandez
Store Manager at Amrest Coffee Sp. Z O.oStore Manager at Amrest Coffee Sp. Z O.o
Anshul BidwaiAnshul Bidwai
Inventory Auditor at AmRestInventory Auditor at AmRest