Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kiran Kasani

Regina

Summary

Innovative and goal-oriented Management professional committed to Operations and Management.Professional manager with strong experience in support roles, equipped to lead and optimize overnight operations. Expertise in team collaboration, conflict resolution, and efficient workflow management. Known for adaptability, reliability, and focus on achieving results in fast-paced environment. Strong skills in problem-solving, communication, and resource allocation.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.

Overview

18
18
years of professional experience
1
1
Certification

Work History

OVERNIGHT SUPPORT MANAGER

WAL-MART CANADA CORP
11.2023 - Current
  • Reduced staff turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Implemented inventory control measures to minimize loss and maximize profitability during overnight hours.
  • Ensured smooth store operations during overnight shifts by effectively managing personnel and resources.
  • Trained new employees and provided positive reinforcement when evaluating completed work.
  • Streamlined communication channels between overnight staff members to improve teamwork and overall productivity.
  • Conducted in-person scenario assessments to manage compliance with overnight workload expectations and safety requirements.
  • Maintained store safety standards by conducting regular inspections and implementing corrective measures when necessary.
  • Organized special sales events or promotions during overnight hours to attract more customers and boost revenue generation.
  • Provided exceptional customer service by addressing customer inquiries, resolving issues, and maintaining a welcoming store atmosphere.
  • Conducted regular staff meetings to keep team members updated on company news, policy changes, and upcoming events while soliciting their input for continuous improvement efforts.
  • Unloaded trucks and used forklifts and pallet jacks to move product to correct areas within warehouse.

Proprietor & Operations Manager

Rushika Industries & Sri Srinivasa Universal Enter
08.2015 - 10.2023
  • Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
  • Optimized team hiring, training, and performance.
  • Developed and managed relationships with vendors and suppliers.
  • Improved company reputation by consistently delivering top-quality goods/services while maintaining excellent customer support.
  • Entered income and expense details into business databases to track purchases and address variances.
  • Increased customer satisfaction by providing personalized service and addressing clients'' needs.
  • Managed finances, budgeting, and forecasting to optimize business growth and profitability.
  • Enhanced productivity by streamlining workflows and optimizing daily processes within the business operations.
  • Strategically led business expansion into new markets, resulting in increased revenue generation opportunities.
  • Continually assessed risks associated with the business''s operation; implemented mitigation plans accordingly.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.

RF Planning and Optimization Engineer

Nokia Siemens Networks
09.2007 - 06.2014
  • Maintained RF KPI (TCH Drop, TCH Block, SD Drop, SD Block, CSSR, and HOSR) of the network within the agreed benchmark, analyzed degradations in KPI to improve the performance.
  • Conducted location and clutter survey for New Roll Out sites through Map Info, NetAct & Google Earth maps.
  • Sector Shifting to 2nd E1 for Trx Additions & EDAP Expansions UL & DL throughput verification of all the Major towns & update to the customer.
  • Designed experiments to evaluate the impact of proposed changes on system performance, ensuring optimal results.
  • Evaluated industry best practices to inform optimization strategies, keeping abreast of emerging technologies and methodologies.
  • Supported strategic planning efforts by providing insights into current system capabilities and potential improvements.
  • Provided technical support to engineering teams during troubleshooting efforts, helping resolve issues quickly and efficiently.
  • Optimized manufacturing processes by conducting root cause analysis and implementing corrective actions.
  • Maintained detailed documentation of optimization projects, including project objectives, methodologies, results, and recommendations for future improvements.

Education

Bachelor of Arts - Electronics And Communications Engineering

Visveswaraiah Technological University
Belgaum, India
07-2007

Skills

  • Supply Chain Management
  • Inventory Management
  • Warehouse Management
  • Team Management
  • Forklift operations
  • Export and Import
  • Employee development
  • Performance management
  • Technical support
  • Budget management
  • Business process support
  • Multitasking Abilities
  • Problem-solving abilities

Languages

English
Full Professional
Hindi
Full Professional
Telugu
Full Professional

Certification

  • Project Management Program Certification by Udemy.
  • Power Equipments (Forklift, Bravi, High Stacker).
  • RF Planning and Optimization by Nokia

Timeline

OVERNIGHT SUPPORT MANAGER

WAL-MART CANADA CORP
11.2023 - Current

Proprietor & Operations Manager

Rushika Industries & Sri Srinivasa Universal Enter
08.2015 - 10.2023

RF Planning and Optimization Engineer

Nokia Siemens Networks
09.2007 - 06.2014

Bachelor of Arts - Electronics And Communications Engineering

Visveswaraiah Technological University

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Kiran Kasani