Klaudia Bucekova
Trsten
Summary
Accomplished professional with extensive expertise in continuous improvement initiatives, auditing, and root cause analysis. Demonstrates exceptional skills in customer relations, attention to detail, and proficiency in Microsoft Office Suite. Adept at risk assessment, 8D problem solving, structural analysis, and failure mode and effects analysis. Proven track record of effective communication, analytical reasoning, and excellent time management. Committed to implementing corrective actions and Poka-Yoke mistake proofing to enhance operational efficiency in manufacturing environments.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Customer and Supplier quality engineer
Visteon Electronics Slovakia s.r.o.
Námestovo, Zilina
01.2024 - Current
- Streamlined existing processes, resulting in improved supplier delivery timescales.
- Managed multiple projects simultaneously whilst maintaining high standards of workmanship.
- Addressed critical supplier issues promptly, enhancing overall operational efficiency.
- Improved supplier quality performance by implementing rigorous audit processes.
- Led cross-functional teams, ensuring superior product quality.
- Provided technical support to suppliers, fostering better understanding and application of specifications and requirements.
- Analysed complex data sets to identify potential areas of improvement in the supply chain.
- Collaborated across departments for effective resolution of supplier-related issues.
- Tracked non-conformance trends and initiated remedial actions to prevent recurrence.
- Fostered strong relationships with suppliers for improved communication and collaboration.
- Improved product quality by completing company, system and compliance audits.
- Coordinated closely with appropriate teams to implement necessary process and procedural changes to prevent quality issue recurrence.
- Collaborated with engineering team to communicate and achieve quality standards and outputs.
- Defined corrective actions for non-conforming products and complaints for continued quality improvements.
- Updated relevant documentation, checking for accuracy and relevance.
- Investigated customer complaints to address areas of improvement and eliminate non-conformances.
- Prioritised conflicting requirements, meeting tight deadlines and keeping projects on-task.
- Inspected and troubleshot product and production discrepancies.
- Validated quality processes and identified operational and performance qualifications.
Customer quality engineer
Visteon Electronics Slovakia s.r.o.
Námestovo, Zilina
04.2020 - 01.2024
- Liaised closely with production teams for a streamlined process flow, enhancing output quality.
- Developed robust quality control procedures to ensure superior product performance.
- Collaborated with design teams to drive innovation while maintaining high-quality standards.
- Managed key relationships with clients; fostered trust through transparency, accountability, and timely responses to queries or complaints.
- Resolved complex technical issues, ensuring a seamless user experience for customers.
- Enhanced customer satisfaction by consistently addressing quality concerns and providing solutions.
- Implemented corrective actions for enhanced production efficiency and quality outcomes.
- Achieved significant improvement in product reliability through thorough analysis of failure trends.
- Identified potential risks, resulting in proactive problem resolution.
- Led cross-functional team efforts to achieve optimal solution implementation.
- Improved consistency in manufacturing processes through regular audits and assessments.
- Improved product quality by completing company, system and compliance audits.
- Coordinated closely with appropriate teams to implement necessary process and procedural changes to prevent quality issue recurrence.
- Collaborated with engineering team to communicate and achieve quality standards and outputs.
- Defined corrective actions for non-conforming products and complaints for continued quality improvements.
- Updated relevant documentation, checking for accuracy and relevance.
- Investigated customer complaints to address areas of improvement and eliminate non-conformances.
- Prioritised conflicting requirements, meeting tight deadlines and keeping projects on-task.
- Inspected and troubleshot product and production discrepancies.
- Validated quality processes and identified operational and performance qualifications.
- Drafted corrective actions for non-conforming products and continued quality improvements.
Logistic analyst
Visteon Electronics Slovakia s.r.o.
Námestovo, Zilina
06.2019 - 04.2020
- Streamlined order processing tasks, expediting delivery timescales.
- Collaborated closely with sales teams to forecast product demand accurately, avoiding surplus or shortage situations.
- Reviewed logistics reports for accuracy and completeness before submission to management.
- Analysed transport costs for cost-effective budgeting and planning.
Tour guide
Oravské Múzeum
Oravsky Podzamok, Zilina
01.2017 - 05.2019
- Assisted visitors, solving their queries promptly.
- Maintained punctuality at all times, respecting the time constraints of tourists.
- Received positive feedback from customers due to exceptional service delivery.
- Demonstrated excellent communication skills to engage diverse audiences.
Post officer
Slovenská sporiteľňa
Banská Bystrica, Banska Bystrica
10.2017 - 04.2019
- Wrote detailed reports, aiding in case documentation.
Education
Master of Arts - French and russian language
Univezrita Mateja Bela v Banskej Bystric
Banská Bystrica, Banska Bystrica 09.2014 - 05.2019
Skills
- Continuous improvement initiatives
- Auditing expertise
- Root cause analysis expertise
- Customer relations
- Attention to Detail
- Microsoft office suite proficiency
- Effective communicator
- Analytical reasoning
- Risk Assessment
- 8D problem solving
- Root Cause Analysis
- Structural analysis
- Failure Mode and Effect analysis
- 5-why analysis
- Failure mode and effects analysis
- Excellent time management
- [Type] manufacturing
- Operation Monitoring
- Poka-Yoke mistake proofing
- Corrective action implementation
- Customer Service
Languages
English
Upper intermediate
Russian
Intermediate
French
Intermediate
Timeline
Customer and Supplier quality engineer
Visteon Electronics Slovakia s.r.o.
01.2024 - Current
Customer quality engineer
Visteon Electronics Slovakia s.r.o.
04.2020 - 01.2024
Logistic analyst
Visteon Electronics Slovakia s.r.o.
06.2019 - 04.2020
Post officer
Slovenská sporiteľňa
10.2017 - 04.2019
Tour guide
Oravské Múzeum
01.2017 - 05.2019
Master of Arts - French and russian language
Univezrita Mateja Bela v Banskej Bystric
09.2014 - 05.2019
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