Kolbi Belitski
Kindersley
Summary
Dynamic business leader with a proven track record at Prairie Cresting Co., excelling in operations management and customer service. Skilled in personnel management and inventory oversight, I enhanced customer satisfaction through effective communication and streamlined processes, achieving notable improvements in efficiency and team productivity.
Overview
6
6
years of professional experience
Work History
Owner/Operator
Prairie Cresting Co.
01.2023 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Trained and motivated employees to perform daily business functions.
- Basic bookkeeping and accounting procedures.
Retail Sales Associate
Kindersley Wholesale
09.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Greeted customers and provided outstanding customer service.
Financial Services Representative
CIBC
01.2022 - 08.2022
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
Cashier
Co-op Food Store
02.2022 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Supervisor
Panago Pizza
05.2019 - 03.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Education
High School Diploma -
Kindersley Composite School
Kindersley, SK06.2021
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Personnel management
- Inventory management
Languages
English
Native or Bilingual
Timeline
Owner/Operator
Prairie Cresting Co.
01.2023 - Current
Retail Sales Associate
Kindersley Wholesale
09.2022 - 01.2023
Cashier
Co-op Food Store
02.2022 - 06.2022
Financial Services Representative
CIBC
01.2022 - 08.2022
Supervisor
Panago Pizza
05.2019 - 03.2022
High School Diploma -
Kindersley Composite School
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