An eager, passionate, self-motivated looking for a position in customer service field where I can develop my personality and contribute to company's evolution using my communication, technical and organizational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead
Dairy Queen Grill & Chill
04.2024 - Current
Enforced company policies and regulations with employees.
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Responded to and resolved customer questions and concerns.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Front Counter Attendant & Kitchen Help
McDonalds
06.2023 - 03.2024
Welcomed guests and maintained pleasant, friendly, and professional demeanor.
Received payment from guests, made change and issued receipts in accordance with cash handling policies and procedures.
Responded quickly to customer inquiries, answering questions and offering insight into products.
Managed multiple tasks in high-volume environment.
Kitchen Help
McDonalds
05.2022 - 07.2022
Expertly followed recipes to produce high quality dishes for customers
Efficiently stocked shelves with fresh ingredients as needed for daily operations
Prepare necessary food to prepare the sandwiches
Adeptly served meals to customers in a timely manner while ensuring quality standards were met
Work quickly and efficiently under pressure
Diligently kept work area clean and organized to maintain a sanitary environment in accordance with health regulations
Education
High School -
Garden Valley International School
Business General - undefined
Cambrian College
Skills
Food Preparation
Cash Handling
Order Taking
Cleanliness and Sanitation
Efficient time management skills
Attractive customer service and leadership quality