Kristie-Anne Karlson

• Facilitating clarification of questions regarding Employment Insurance claims in a polite and timely manner as well as actioning any processes within my authority to the claimant's satisfaction.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously, without compromising service quality.

• Served food and beverages promptly, with focused attention to customer needs.

• Worked with the POS system to place orders, manage bills, and handle complimentary items.

• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cultivated warm relationships with regular customers.

• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Provided attentive service during high-volume periods, without sacrificing attention to detail or guest rapport.