Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

Kristína Kohútová

Žilina

Overview

12
12
years of professional experience

Work History

AI Training

Remotasks
05.2023 - Current
  • Creating new prompts daily- Develop and refine prompts to enhance the performance of AI models
  • Data Collection and Annotation - Gather and label data used for training AI models
  • Monitoring and Evaluating AI Performance - Regularly track AI results and assess their accuracy and effectiveness
  • Model Adjustment and Tuning - Adjust and fine-tune models based on feedback and result analysis to achieve optimal performance
  • Adaptation to changes and subsequent inclusion of changes in work
  • Team Collaboration - Work closely with team members, developers, and data scientists to improve AI models
  • Documentation and Reporting - Maintain detailed documentation of training processes and outcomes, and report progress and issues

Customer Support Specialist

2 DIGIT d.o.o.
Slovenia
12.2021 - Current
  • Daily communication with customers via emails, Facebook, Instagram and WhatsApp
  • Approving and creating new orders
  • Communication with clients daily
  • Translation of documents
  • Maintain and grow relationships with existing customers
  • Reporting customer feedback on a weekly basis
  • Pro-client service
  • Teamwork (communication with clients and team members in English language)

Translator

xxx
09.2018 - Current
  • Translation of study texts in the required time
  • Translation to / from English
  • 100+ standard pages to the present

Sales Agent

Biocare cosmetics
08.2021 - 11.2021
  • Establishment of the relationships with new customers
  • Maintain and grow relationships with existing customers
  • Strive to improve customer satisfaction through excellent customer service
  • Identify and respond to client needs
  • Keeping a high level of knowledge of existing products and services and learning of the new products and services as they come in
  • Daily communication with customers though the phone to determine their specific needs and wants, making suggestions as appropriate
  • Administrative work
  • Responsibility for assigned tasks

Project Coordinator

Lionbridge
07.2020 - 02.2021
  • Management and coordination of localization projects
  • Monitoring and control of project status
  • Resource management and allocation
  • Creation and maintenance of project documentation
  • Management of project funds
  • Pro-client service
  • Work in the company's programs (Freeway, Gemini…)
  • Teamwork (communication with clients and team members in English language)

IQOS Ambassador

Philip Morris
09.2019 - 07.2020
  • Product Presentation and Sales - Conduct engaging and informative product demonstrations, driving sales through effective presentation techniques
  • Bilingual Client Communication - Facilitate clear and effective communication with clients in both Slovak and English
  • Workplace Appearance Management - Ensure the workplace maintains a professional and inviting appearance
  • Sales Processing and Reporting - Accurately process sales transactions and generate comprehensive sales reports
  • Registration System Management - Efficiently utilize and manage the registration system for tracking and recording sales and client information
  • Cash Register and Terminal Operations - Operate cash registers and payment terminals with accuracy and efficiency
  • Complaint Resolution - Address and resolve client complaints promptly, maintaining high levels of customer satisfaction
  • Client Relationship Management - Provide ongoing care and support for existing clients, fostering long-term relationships
  • Customer Service Excellence - Deliver exceptional customer service to enhance client experience and loyalty

Lecturer in English

UNIZA Club, University of Žilina
08.2018 - 03.2019
  • Lecturer of English language at the children's club
  • Individual and responsible approach to children
  • Teaching of vocabulary through games
  • Preparation and organization of lessons and teaching process
  • Systematic work with children

Part-time job

Kebab Berlin, Žilina
01.2014 - 01.2018
  • Self-management of the shop (weekend, night shifts)
  • Managing and planning the shifts for the employees
  • Orders, acceptance, and inspection of goods Physical inventory control (inventory)
  • Regular operation check
  • Suggestions for expanding the product offer

Supervision of the housework

Switzerland
06.2016 - 09.2016
  • Taking care of home and garden
  • Communication with client in English language

Hostessing

xxx
06.2012 - 09.2014
  • Distribution of promotional materials
  • Provision of information to guests/ clients/ customers
  • Demonstration of new products

Education

Teaching of English language and Literature and Citizenship education

University of Žilina - Faculty of Humanities
12.2019

Skills

  • Microsoft Excel
  • Power Point
  • Microsoft Word
  • Microsoft Outlook
  • SQL- beginner

Hobbies and Interests

  • Drawing portraits of people - charcoal pencil, pencil (portfolio of more than 50 drawings)
  • Meditation/Mindfulness
  • Yoga/Dance

Languages

  • English language-C1
  • Russian language-beginner
  • Czech language-advanced
  • Slovak language-native

Timeline

AI Training

Remotasks
05.2023 - Current

Customer Support Specialist

2 DIGIT d.o.o.
12.2021 - Current

Sales Agent

Biocare cosmetics
08.2021 - 11.2021

Project Coordinator

Lionbridge
07.2020 - 02.2021

IQOS Ambassador

Philip Morris
09.2019 - 07.2020

Translator

xxx
09.2018 - Current

Lecturer in English

UNIZA Club, University of Žilina
08.2018 - 03.2019

Supervision of the housework

Switzerland
06.2016 - 09.2016

Part-time job

Kebab Berlin, Žilina
01.2014 - 01.2018

Hostessing

xxx
06.2012 - 09.2014

Teaching of English language and Literature and Citizenship education

University of Žilina - Faculty of Humanities

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Kristína Kohútová