Kristina Roller
Project Manager
Hamuliakovo
Summary
Motivated business professional bringing 20 years of working experience. Skilled in customer services, multitasking, working under pressure and adapting to new situations.
Overview
24
24
years of professional experience
9
9
years of post-secondary education
5
5
Certifications
4
4
Languages
Work History
Owner of Retail Store
Na Korze
11.2023 - Current
- Designed and implemented store interior and store display.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Recruited and hired employees, completed training for new employees (customer service standard)
- Built and deepened relationships with customers and tailored products to customer needs.
- Launched of retail operations of first boutique in Slovakia to exclusively offer foreign children's clothing brand Newness.
- Monitored daily cash discrepancies, carrying out inventory.
Office Staff /Receptionist Administrator
QSI International School Of Bratislava
08.2019 - 08.2023
- Multitasking and prioritizing tasks, using interpersonal and communication skills with students,teachers,parents and school visitors.
- Responsible for monitoring accurate student attendance database and preparing reports for internal school purposes and for Ministry of Education.
- Managed cleaning team and restocked cleaning supplies and submitted purchase orders to maintain stock levels.
- Operative solution of technical problems and provision of solutions.
- Maintained teachers/students satisfaction with forward-thinking strategies focused on addressing their needs and resolving concerns.
- Actively listened to teachers,staff and students needs, handled concerns quickly and efficiently.
Project Manager
ROLL-ING
09.2017 - 08.2019
- Met potential customers and prospects to discuss their business needs and prepared presentations with optimal solutions.
- Negotiated contracts with customers (Price offers for customers, price negotiation.)
- Managed customer communication through process to secure customer satisfaction and repeat business.
- Networking and attending events to seek new customers. I increased new projects by 50% in six months.
- Preparation of documents for invoicing, communication with accountant, suppliers.
Senior Project Implementation Manager
AT&T Global Network Services
09.2010 - 02.2017
- develop and manage complex technical networking project plans to completion within time and resource constraints
- analyze and lead proposed projects, develop detailed project plans and schedules, and identify and assemble a project team
- perform (either directly or through other project managers) scheduling, tracking, reporting, risk analysis, cost management, variance analysis, change management, evaluation and control of projects; establish and manage critical contractual relationships with customers and external vendors
Recruitment Specialist
City University Of Seattle
08.2007 - 10.2009
- In position of University Representative, communicated with resident and foreign applicants and potential clients.
- Doing presentations at High Schools, organized school presentations at trade fairs, and participated at organization of school activities to promote university programs. In 2007/2008, I had significant impact on increasing number of applicants for study programs.
- Educated students on college admissions process and scholarship requirements
- Developed and implemented marketing strategies to increase recruitment of students using different marketing tools.
Librarien
City University Of Seattle
11.2005 - 07.2007
- Responsible to obtain materials for new open programs (Mgr, Bc) at University.
- Supervised and trained library staff at Bratislava branch.
- Submitting book orders, working with invoices, problem solving, flexibility and high responsibility.
- Collaborated with teachers and school administrators to provide valuable library resources for students.
- Instructed students on research techniques and use of online resources.
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
Internship Trainee at the Food and Beverage
Marco Island Marriott, Golf &Spa Resort*****
06.2000 - 12.2001
- Successfully completed training program in Food and Beverage Department including courses to build understanding of processes, techniques, and industry.
- Passed all positions in F&B sector as a server, bartender, cashier, hostess and participated at many banquets and receptions.
- Positive feedback from guests and managers brought me “Employee of month” award, thus I was promoted to supervisor position in Room Service.
Education
MBA - Business Administration And Marketing
City University of Seattle
Bratislava/Seattle 09.2007 - 06.2009
BSBA Bachelor of Business Administration - Business Administration
City University of Seattle
Seattle/Bratislava 09.2004 - 06.2007
IEP - Intensive English Program
Collage of Management
Bratislava 09.2001 - 06.2002
High School Diploma -
Hotel Academy L.Wintera
Piestany 09.1996 - 06.2000
Skills
Customer Relations Specialist
Certification
Therapist of the method of spiral stabilization of the spine (1yer study program)
Timeline
Owner of Retail Store
Na Korze
11.2023 - Current
Diagnosis and treatment of foot deformities
01-2023
Therapist of the method of spiral stabilization of the spine (1yer study program)
12-2022
Office Staff /Receptionist Administrator
QSI International School Of Bratislava
08.2019 - 08.2023
Project Manager
ROLL-ING
09.2017 - 08.2019
Senior Project Implementation Manager
AT&T Global Network Services
09.2010 - 02.2017
MBA - Business Administration And Marketing
City University of Seattle
09.2007 - 06.2009
Recruitment Specialist
City University Of Seattle
08.2007 - 10.2009
Librarien
City University Of Seattle
11.2005 - 07.2007
BSBA Bachelor of Business Administration - Business Administration
City University of Seattle
09.2004 - 06.2007
Certificate of Outstanding Service and Sales
06-2004
IEP - Intensive English Program
Collage of Management
09.2001 - 06.2002
Certificate of Recognition
09-2001
Certificate of Training Service Excellence
04-2001
Internship Trainee at the Food and Beverage
Marco Island Marriott, Golf &Spa Resort*****
06.2000 - 12.2001
High School Diploma -
Hotel Academy L.Wintera
09.1996 - 06.2000
Similar Profiles
Najla ShabazzNajla Shabazz
Nail Technician at Na Na NailzNail Technician at Na Na Nailz
SHERICA ROUSSAWSHERICA ROUSSAW
Lead Preschool Teacher at NA-NA DAYCareLead Preschool Teacher at NA-NA DAYCare
Aishwarya IyerAishwarya Iyer
Associate Legal Counsel at Na Bhuto Na BhavishyatiAssociate Legal Counsel at Na Bhuto Na Bhavishyati