Motor License Issuer/Insurance Broker
L Margolis Insurance Agency Ltd.
08.1997 - 09.2021
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Assisted clients with claims processing, ensuring a smooth experience during difficult times.
- Calculated quotes and educated potential clients on insurance options.
- Sold Home, Auto and Farm insurance policies to new and existing customers.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Finalized sales and collected necessary deposits.
- Collected premiums on or before effective date of coverage.
- Calculated premiums and established payment methods for sales.
- Handled approximately 25 inbound calls per week in relation to insurance policies and coverages as well as Motor Licensing questions and transactions.