Kyra Cochrane
Regina
Summary
Hi! I am a professional retail worker with a strong focus on team collaboration and achieving results. I am willing to work in any environment and am extremely interested in your business! I have proven experience in customer service, inventory management, and sales. I am reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. I am excited to find a new work environment so that I can learn new abilities while applying my previously learned experiences!
Overview
8
8
years of professional experience
Work History
Retail Worker-Keyholder
Old Fashion Foods
03.2022 - Current
- Opened and closed the store, handing all cash, closing duties, and keyholder duties independently.
- Greeted customers, helped locate merchandise, and suggested suitable options to issues presented.
- Replenished sales floor merchandise and organized shelves and racks for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Used POS system to process sales, returns, online orders, gift card activations, as well as handle cash.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the business.
Front End Manager/Waitress
The Hungry Moose Cafe
07.2020 - 08.2021
- Worked smoothy between both the Cafe and Food Truck, filling in wherever needed.
- Oversaw cash handling procedures and kept inventory and stock.
- Waited on customers diligently and respectfully, fulfilling their needs and addressing concerns.
- Oversaw all employees and made sure the standards were kept throughout the store, as well as scheduled and trained employees.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
Fast Food Cashier
A&W
11.2019 - 07.2020
- Accurately handled cash register transactions both in drive thru and counter, while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
Server/Baker
Carlyle Bakery
08.2017 - 10.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Prepared and baked products such as bread, buns, sandwiches, and coffee.
Education
Bachelor of Health Studies -
University of Regina
Regina, SK04-2027
High School Diploma -
Gordon F. Kells
Carlyle, SK06-2021
Skills
- Excellent in customer service
- Possesses training and mentoring skills
- Strong multitasking abilities
- Provides attention to detail
- Punctual and reliable
- Able to listen and provide feedback when necessary
- Works well in groups and Independently
- Understands the importance of cleanliness standards
Timeline
Retail Worker-Keyholder
Old Fashion Foods
03.2022 - Current
Front End Manager/Waitress
The Hungry Moose Cafe
07.2020 - 08.2021
Fast Food Cashier
A&W
11.2019 - 07.2020
Server/Baker
Carlyle Bakery
08.2017 - 10.2019
Bachelor of Health Studies -
University of Regina
High School Diploma -
Gordon F. Kells
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