Lanie Bauman
Grayson
Summary
Dynamic Mortgage Specialist at RBC Royal Bank, recognized for enhancing client trust through transparent communication and exceptional relationship management. Skilled in loan servicing and document review, I consistently achieved high customer retention rates by effectively managing a diverse pipeline of mortgage applications and prioritizing client needs.
Overview
23
23
years of professional experience
Work History
Mortgage Specialist
RBC Royal Bank
10.2002 - Current
- Enhanced client trust in the organization through transparent communication and consistent delivery on commitments.
- Achieved high customer retention rate through exceptional relationship management and personalized service.
- Managed a diverse pipeline of mortgage applications, prioritizing tasks effectively to meet deadlines consistently.
Education
Diploma - Business Management
Northern Alberta Institute of Technology
Edmonton, None05.1990
Skills
- Loan servicing
- Client needs analysis
- Residential mortgage lending regulations
- Document review
Languages
English
Elementary
Timeline
Mortgage Specialist
RBC Royal Bank
10.2002 - Current
Diploma - Business Management
Northern Alberta Institute of Technology
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