Lieb Mathiang
Saskatchewan Health Authority
Regina,Saskatchewan
3
Languages
3
years of professional experience
“Protective Services Officer with frontline healthcare security experience supporting a complex and dynamic healthcare environment. Experienced in incident response, conflict resolution, de-escalation, investigations, emergency response and professional report writing. Demonstrated ability to communicate effectively with patients, visitors, healthcare professionals and external emergency services while maintaining safety, professionalism and to be the centrepiece .
• Responding to behavioural, safety and security incidents in a healthcare environment
• Verbal de-escalation and conflict resolution
• Interacting professionally with patients, visitors and healthcare staff
• Responding to individuals experiencing crisis, intoxication or behavioural concerns
• Emergency response
• Investigations and evidence/information gathering
• Detailed professional report writing
• Working collaboratively with clinical teams and other departments
• Working with police, EMS or other external stakeholder agencies
• Applying legislation, organizational policy and established procedures
• Access control and patrol responsibilities
• Maintaining professionalism during volatile or emotionally charged situations
• Heliport daily inspections
•Stars pre landing inspection
Work History
Protective Services Officer
1 Year 8 Months- Responded promptly to incidents, maintaining calm and order during emergencies.
- Provided support in training new staff on security protocols and procedures.
- Documented security-related incidents and prepared reports for management review.
- Engaged with attendees to foster a safe and secure environment at events.
- Responded swiftly to incidents or emergencies, containing situations and preventing further escalation or harm.
- Conducted thorough inspections of facilities to identify potential risks or vulnerabilities, implementing corrective actions as needed.
- Enhanced security by conducting regular patrols and monitoring surveillance systems.
- Reduced risk of theft and property damage by implementing effective security measures such as alarm systems and key card access controls.
- Ensured safety for employees and visitors by maintaining access control and managing emergency situations.
- Collaborated with local law enforcement agencies during investigations, sharing relevant information and coordinating efforts for improved results.
- Utilized conflict resolution skills to de-escalate tense situations between individuals effectively while remaining calm under pressure.
- Maintained a high level of physical fitness through regular exercise and training, ensuring the ability to perform demanding tasks when required.
- Provided exceptional customer service, assisting with inquiries and providing directions to various facilities on the premises.
- Detected, investigated and reported hazardous workplace incidents and issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Protective Services Officer
1 Year- Monitored event activities to ensure compliance with safety regulations and protocols.
- Assisted in the implementation of security measures during high-traffic events.
- Conducted regular inspections of premises to identify potential security risks.
- Collaborated with team members to enhance emergency response procedures.
Labour
5 Months- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environment
Labour
3 Years 7 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Foreman
5 Months- Supervised daily operations to ensure safety compliance and efficiency in field activities.
- Coordinated workflow among team members to optimize productivity and resource allocation.
- Trained new employees on safety protocols, equipment usage, and operational procedures.
- Conducted regular inspections of equipment and work areas to maintain high-quality standards.
- Enhanced team productivity by coordinating daily tasks and optimizing workflows.
- Sourced suppliers and purchased necessary materials for work.
Education
Bachelor of Arts - Political Science
International Relations - International Relations
High School Diploma
Certificate - Primary School
Valid Security License
Mental Health Awareness
Verbal De-escalation
Defensive Tactics
WHMIS - Naloxone Training
Skills
Security camera monitoring
Computer skills
Team collaboration
Effective communication
Problem-solving
Teamwork
Evacuation procedures
Vehicle maintenance
Security protocols
Incident reporting
Client confidentiality
Event security
Self-defense techniques
Radio communication
Facility safety
Investigative skills
Patrol procedures
Alarm response
Security systems
Traffic control
Defensive tactics
De-escalation techniques
Incident documentation
Physical fitness
Situational awareness
Security camera monitoring
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Nuer
Native or Bilingual
Timeline
Protective Services Officer
Regina Exhibitions Center
02.2025 - 02.2026Read More
Protective Services Officer
Saskatchewan Health Authority
12.2024 - 08.2026Read More
Labour
Flynn Group of Companies
07.2024 - 12.2024Read More
Foreman
Fortis Alberta
06.2023 - 11.2023Read More
Labour
Regina Exhibitions Center
02.2023 - 2024Read More
Saskatchewan Health Authority
WHMIS - Naloxone Training
Read More
Saskatchewan Health Authority
Defensive Tactics
Read More
Saskatchewan Health Authority
Verbal De-escalation
Read More
Saskatchewan Health Authority
Mental Health Awareness
Read More
IAHSS
Valid Security License
Read More
Good Shepherd
Certificate from Primary School
Read More
Neelain University
Bachelor of Arts from Political Science
Read More
Khartoum University
International Relations from International Relations
Read More
Alyab High School
High School Diploma
Read More