Summary
Overview
Work History
Education
Skills
Timeline
Generic

Magda Belovicova

Bratislava,BL

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

14
14
years of professional experience

Work History

Operations Manager

TÜV NORD Slovakia, s.r.o.
04.2014 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Devised processes to boost long-term business success and increase profit levels.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Search for business opportunities within the market of inspections, training, and certifications.
  • Maintenance of existing portfolio of customers and customer care.

Sole Officer

TÜV NORD Slovakia, s.r.o.
07.2012 - 04.2014
  • taking part as a team member in building the new TUV NORD Slovakia team after the resignation of the original team,
  • building a new portfolio of customers after the resignation of the original team and taking over customers to competitor,
  • setting up the work of a new team and set up of cooperation with other TUV NORD subsidiaries in order to start/continue with service provision (system certification, training, control and inspection services, etc),
  • establishment of Non – authorized technical inspections department - currently our strongest area with highest turnover,
  • administration of personal documentation,
  • customer communication, monitoring of public procurement and preparation of documents for public procurement, organization of training courses, company representation at trade meetings, project management.

Paralegal

ARS IURIS, s.r.o. / Majerník&Miháliková, s.r.o.
02.2011 - 05.2011
  • Edited and proofread legal documents to verify accuracy.
  • Conducted detailed client intakes and entered information into company database.
  • Prepared legal briefs, motions, and pleadings.
  • Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
  • Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
  • Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources.
  • Produced legal documents such as briefs, pleadings and appeals.
  • Researched statutes, decisions, legal articles, and codes.
  • Researched and analyzed legal issues and cases to provide accurate advice to clients.
  • Collaborated with attorneys to develop strategies for each case.
  • Reviewed Deed of Trust, Title Commitment and prior bankruptcies documents.

Proffesional Assistant at the Public Prosecutor`s

PROSECUTORS' OFFICE BRATISLAVA 3
02.2009 - 04.2011

Assistance of the prosecutor with the preparation of documents for courts, law enforcement authorities, control of resolutions, control of files, preparation of documents for criminal proceedings and proposals for punishments in accordance with the criminal law Act.

Education

Management

TUV NORD Middle Management Program
Germany
05.2018

Mg. - Law

Vysoká Škola V Sládkovičove, Faculty of Law
Slovakia
06.2012

Skills

  • Project Management
  • Process Improvement
  • Multidisciplinary Collaboration
  • Sales
  • Negotiation
  • Budget Development and Management
  • Business Development Understanding
  • Quantifiable Revenue Increases
  • Client Relations
  • High-Pressure Environments
  • Planning and Implementation
  • Solution Development
  • Risk analysis and management
  • Contract Management
  • Team Leadership
  • Employee relations and conflict resolution

Timeline

Operations Manager

TÜV NORD Slovakia, s.r.o.
04.2014 - Current

Sole Officer

TÜV NORD Slovakia, s.r.o.
07.2012 - 04.2014

Paralegal

ARS IURIS, s.r.o. / Majerník&Miháliková, s.r.o.
02.2011 - 05.2011

Proffesional Assistant at the Public Prosecutor`s

PROSECUTORS' OFFICE BRATISLAVA 3
02.2009 - 04.2011

Management

TUV NORD Middle Management Program

Mg. - Law

Vysoká Škola V Sládkovičove, Faculty of Law
Magda Belovicova