Malika Khudoyberganova
Saskatoon
Summary
Dynamic and customer-focused professional with proven success at Didaar Pharmacy, excelling in cash handling and conflict resolution. Recognized for building strong customer relationships and enhancing loyalty through exceptional service. Committed to maintaining high standards of cleanliness and contributing to team success, demonstrating reliability and strong work ethic in a fast-paced retail environment.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Didaar Pharmacy
07.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
No Degree - BSW (Bachelor's of Social Work)
University of Saskatchewan
Saskatoon, SK04-2028
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Cash handling and management
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Staff training
Languages
Uzbek
Native or Bilingual
Timeline
Cashier
Didaar Pharmacy
07.2023 - Current
No Degree - BSW (Bachelor's of Social Work)
University of Saskatchewan
Similar Profiles
Rafaa KorinaRafaa Korina
Pharmacist at Community Pharmacy ,nada Alalmia Pharmacy,alshifa PharmacyPharmacist at Community Pharmacy ,nada Alalmia Pharmacy,alshifa Pharmacy
Shani PoundsShani Pounds
Senior Certified Pharmacy Technician at Walgreens Pharmacy/ Walgreens Specialty PharmacySenior Certified Pharmacy Technician at Walgreens Pharmacy/ Walgreens Specialty Pharmacy
Joshua LuongJoshua Luong
Pharmacist Intern at Gladesville Pharmacy and Boronia Park PharmacyPharmacist Intern at Gladesville Pharmacy and Boronia Park Pharmacy