Marek Valencak
Kosice
Summary
I've been in IT for 17 years now and have been through a lot of different positions and jobs since today. I have a very big customer orientation focus and can drive people around me. I try to deal with problems and stress can only motivate me to better performance. I must see results behind me, that's main goel for me.
Overview
19
19
years of professional experience
Work History
Product Owner and Application Manager
Deutsche Telekom IT & Telecommunications Slovakia s.r.o.
Kosice
01.2022 - Current
- Owned and prioritized product backlog.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Allocated and approved team resource usage.
- managing operation topics for whole application
Application manager
T-systems Slovakia s.r.o.
Kosice
01.2015 - 03.2022
- Telekom IT division, config management for M2M application, specify and analyze incidents/problems/defects, transfer to 3rd level support, maintain defect list, follow up on defect resolution, retest of bug fixes Keep application documentation up-to-date ,Support business and IT analysis in related projects Support preparation and execution of user acceptance tests, Budget handling for application ( 1mil Euro),
- Security documentation, processing of customer request for new deals
Service Delivery Manager for Developer
IBM Slovakia
Kosice
01.2015 - 07.2015
- Maintained proper staffing levels to guarantee timely and accurate deliveries.
- Participated in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times.
- Served as primary interface for onboarding new personnel, providing educational resources on service delivery policies and establishing scheduling calendars.
- Worked with vendors to schedule daily pickups and weekly deliveries.
Technical solution manager, Project coordinator, Transition manager
T-systems Slovakia s.r.o
Kosice
01.2007 - 04.2015
- Daily basis communication with customer and Service delivery manager, implementation and plan recourses in team, making new technical specifications, support of good and healthy running of application, coordination by implementing new changes, dealing with changes, incidents, problems
- Complete ITIL knowledge and good experience with it
- I was involved as migration expert to another team as consultant
- Implementing new technology and standards as cloud computing and virtualized systems
- As project coordinator I delegate and made some new changes for our company and take over rollout for new cost saving technology
- Made reports on weekly basis
- As transition manager I was responsible for all new business that was delivered to our department in company
- I take over responsibility for all necessary documentation and provide service with other side team and team in our location
- I deal with intercultural problems, and I am really good with it
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maximized performance by monitoring daily activities and mentoring team members.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Application Support Administrator
T-systems Slovakia s.r.o.
Kosice
04.2006 - 06.2007
- Managing and installing of customer application under various operating systems, monitoring and 1 and 2 level support
- Incidents, problem and change management
technique, network administrator
Extel s.r.o
Kosice
01.2005 - 08.2006
- Network administration and support by local network provider
Education
High School Diploma -
Gymnasium Srobarova 1
Kosice 04.2001 -
No Degree - Mechanical Faculty
Technical University
Kosice 04.2001 -
No Degree -
T-systems Academy
Kosice 04.2001 -
Skills
Phone and email communicationundefined
Timeline
Product Owner and Application Manager
Deutsche Telekom IT & Telecommunications Slovakia s.r.o.
01.2022 - Current
Application manager
T-systems Slovakia s.r.o.
01.2015 - 03.2022
Service Delivery Manager for Developer
IBM Slovakia
01.2015 - 07.2015
Technical solution manager, Project coordinator, Transition manager
T-systems Slovakia s.r.o
01.2007 - 04.2015
Application Support Administrator
T-systems Slovakia s.r.o.
04.2006 - 06.2007
technique, network administrator
Extel s.r.o
01.2005 - 08.2006
High School Diploma -
Gymnasium Srobarova 1
04.2001 -
No Degree - Mechanical Faculty
Technical University
04.2001 -
No Degree -
T-systems Academy
04.2001 -
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