Summary
Overview
Work History
Education
Skills
Certification
AWARDS
Timeline
Generic

Marjahan Akhter

Regina

Summary

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

4
4
years of professional experience
4
4
Certifications
1
1
Language

Work History

Security Guard

Vanguard
05.2024 - 07.2025


  • Protected property and staff by maintaining safe and secure environment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Managed access control systems to ensure authorized entry, maintaining secure environment.
  • Conducted safety audits, identifying and mitigating potential hazards to prevent accidents.
  • Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Administrative Assistant

JTS Food
01.2023 - 02.2024
  • Manage office operations, ensuring compliance with regulation & efficient communication channels.
  • Maintained files and filing, keeping sensitive information confidential.
  • Screened incoming telephone calls, routing to appropriate personnel.
  • Scheduled and confirmed appointments for clients, customers, and supervisors.
  • Used Microsoft Office Suite to create and revise documents and presentations.

Retail Sales Supervisor

7 Eleven
07.2021 - 06.2022
  • Managed cash counter, handled 150+ customer transactions daily.
  • Prepared onboarding materials, managed inventory, and ensured exceptional customer service.
  • Resolved escalated customer issues quickly and efficiently while adhering to company policy.
  • Operated cash register and POS to process sales transactions and handle payments.

Crew Leader

McDonald's Canada
02.2021 - 12.2021
  • Delivered fast, friendly, and accurate customer service in a high-volume environment.
  • Prepared, cooked, and assembled menu items such as burgers, fries, and breakfast items following McDonald's recipes and quality standards.
  • Maintained cleanliness of food prep areas, dining room, and restrooms to meet hygiene and safety regulations.
  • Supported team efficiency by restocking stations and assisting during rush hours.
  • Operated kitchen equipment and followed strict food safety and handling procedures.

Education

Master Administrative Science - Human Resources Management

Fairleigh Dickinson University
07-2022

Bachelor of Arts - Bachelor of Social Science (Special. Sociology)

National University
Noakhali, Chittagong
05.2001 -

Skills

  • Effective communication
  • CPR certified
  • Team player
  • Problem-solving
  • Problem-solving abilities
  • Customer service
  • File management

Certification

Customer Service Foundation, 2023, https://lnkd.in/erSbTTA4

AWARDS

Academic Excellence Award, Employee of the Month

Timeline

Security Guard

Vanguard
05.2024 - 07.2025

Administrative Assistant

JTS Food
01.2023 - 02.2024

Retail Sales Supervisor

7 Eleven
07.2021 - 06.2022

Crew Leader

McDonald's Canada
02.2021 - 12.2021

Bachelor of Arts - Bachelor of Social Science (Special. Sociology)

National University
05.2001 -

Master Administrative Science - Human Resources Management

Fairleigh Dickinson University

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Marjahan Akhter