Maros Staruch

· Successfully enrolled digital operations for multiple clients (Beiersdorf, GSK, J&J, MSD) across Montevideo, Prague, New Delhi HUBs.

· Significantly increased operational efficiency by standardizing & implementing ways of working & processes supported by adjusted and half-automated work management tool.

· Constantly increasing operational excellence & efficiency.

· Delivered 100+ websites for Haleon within 9 months by managing multiple teams after developing & implementing new ways of working and process tools.

· Developed and implemented Internal Complaints Procedure for 7000+ employees across 400 stores related to new SW deployment.

· Reduced printing cost by 60% by streamlining the weekly store manual while increasing its execution efficiency by 25%.

· Solved “market crisis” after a major retailer cancelled collaboration, by renegotiating a new contract with leveled conditions.

· Prevented similar situations by designing and implementing appropriate process.

· Decreased data collection costs to 50% by securing new contract with a key Slovak retailer (1000% data coverage increase).

· Leveraged on previous role, laid the foundations for new business development activities resulting in overall company double-digit growth.

· Delivered double-digit growth in my first year, while laying the foundations for continuous growth by introducing long-term maintenance contracts.