Tosca
Martin Csonka
QA/Test Lead
Bratislava
Summary
Senior QA Lead with 15+ years experience in software quality. Leading teams from 3 to 25+ people. Implementation of automatization tools, QMS tools. Experience with different areas and companies like Banks, Insurance, Logistic, Slovak government. QA processes improvements implementation. Built QA team from green field. Implementation of code review like walkthrough, inspections, interviews. Focusing on QA processes during whole SDLC.
Overview
16
16
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Senior QA Lead
SW House For Insurance, Banks, Telco
05.2019 - Current
- Collaborated with cross-functional teams to ensure seamless integration of new features and functionalities.
- Ensured compliance with industry best practices and regulatory requirements by staying up-to-date on the latest trends in software quality assurance.
- Championed a culture of continuous improvement within the QA team through ongoing training and development opportunities.
- Effectively communicated with stakeholders at all levels to ensure alignment on project requirements and expectations.
- Maintained detailed documentation of test results, enabling easy tracking of progress towards quality goals.
- Identified areas for improvement in the QA process, leading to increased efficiency and reduced turnaround time for bug fixes.
- Fostered an environment that encouraged innovation within the QA team, resulting in enhanced procedures that improved overall efficiencies.
- Enhanced team performance by providing guidance and mentorship to junior QA engineers.
- Led successful adoption of Agile methodologies within the QA team, improving collaboration between departments.
- Created requirements for milestones and monitored completion of tasks for QA team.
- Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
- Established and updated QA processes and metrics in line with industry best practices and project goals.
- Established new and improved QA processes by developing test processes, test cases and assigning and executing tests.
- Communicated directly with QA team to resolve user-reported problems and questions.
- Coached and motivated members od QA team to develop competencies.
- Analyzed quality threshold metrics to compile QMS reports.
- Built automated test scripts to handle repetitive software testing work.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Build QA team from green field
Senior Test Manager
SW House For Banks
09.2017 - 04.2019
- Continuously updated knowledge of industry best practices and emerging technologies to maintain a competitive edge in the field of software testing management.
- Reduced product defects by developing and enforcing rigorous testing standards throughout the development process and prepare various test strategies according to business projects needs (4 parallel streams)
- Increased project success rates by identifying and addressing critical risks early in the software development life cycle.
- Collaborated with cross-functional teams to identify areas for improvement in software design, leading to more efficient solutions.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Leading test team
- Implementation of test management tools and bug tracking tools
- Implementation od automatization test tool
Test Manager
SW House For Slovak Governments IT Projects
10.2014 - 08.2017
- Defined testing and acceptance strategies and determined quality assurance benchmarks.
- Reduced defects in production with thorough regression testing and identification of root causes.
- Improved project delivery timelines by efficiently managing testing resources and schedules.
- Updated ongoing testing procedures for software to account for changes resulting from post-release patches.
- Mentored junior team members by providing guidance on industry best practices and advanced testing techniques.
- Collaborated with development teams to establish clear test objectives, ensuring alignment with project goals.
- Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.
- Played a pivotal role in the development of an organization-wide quality assurance framework, driving consistency and excellence across all testing activities.
- Managed vendor relationships to ensure timely delivery of high-quality third-party testing services when necessary.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Cultivated strong working relationships with key project stakeholders, enabling seamless integration between teams during product roll-out initiatives.
- Tested pre-release modifications to reduce possibility of end users experiencing crashes or bugs.
- Analyzed historical testing results to isolate failure patterns for long-term investigation into possible development protocols improvements.
- Implemented robust risk management strategies to proactively address potential challenges during the testing phase.
- Leading test team from 8 different suppliers - the team capacity was about 25+ testers
Senior Software Tester
SW House For Logistics Companies
10.2008 - 09.2014
- Optimized test cases to maximize success of manual software testing.
- Managed test planning and execution, ensuring comprehensive coverage of functional requirements.
- Optimized test strategies to achieve higher confidence in product stability and performance.
- Worked closely with different departments to develop innovative solutions to functionality issues.
- Kept scripts and test cases updated with current requirements.
- Documented testing procedures for developers and future testing use.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Collaborated with cross-functional teams to identify and resolve complex issues during the development lifecycle.
- Validated system functionality under varying conditions through rigorous stress testing procedures.
Education
Master of Economics - General Management/ Informatic Management
University of Economics
Bratislava, Slovakia 04.2001 -
Bachelor of Economics - General Economy
University of Economics
Slovakia 04.2001 -
High School Diploma -
Secondary Volumetry School of Electrotechnical
Bratislava, Slovakia 04.2001 -
Skills
Test strategy development
Teamwork and Collaboration
Problem-Solving
Time Management
Test Planning
Team Mentoring
Test implementation
Cross-Functional Team Collaboration
QA
Team leading
Problem-solving aptitude
Analytical Thinking
Software
Playwright
SQL
UML
BPMN
XML
SPED
Certification
Tosca AS1, AS2, SAP1,SAP2
Timeline
Tosca AS1, AS2, SAP1,SAP2
06-2024
Senior QA Lead
SW House For Insurance, Banks, Telco
05.2019 - Current
Senior Test Manager
SW House For Banks
09.2017 - 04.2019
ISTQB
05-2017
Test Manager
SW House For Slovak Governments IT Projects
10.2014 - 08.2017
Senior Software Tester
SW House For Logistics Companies
10.2008 - 09.2014
CISCO CCNA
05-2005
Master of Economics - General Management/ Informatic Management
University of Economics
04.2001 -
Bachelor of Economics - General Economy
University of Economics
04.2001 -
High School Diploma -
Secondary Volumetry School of Electrotechnical
04.2001 -
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