Martin Hatala
Bratislava
Summary
Dynamic IT Technician with a proven track record at IKEA, adept at resolving complex hardware and software issues. Skilled in enhancing system performance and collaborating effectively with teams. Possesses strong analytical abilities and a creative flair for gaming design.
Overview
2
2
years of professional experience
Work History
IT Technical Support Specialist
IKEA
04.2025 - Current
- Provided technical support for hardware and software issues, ensuring efficient resolution for users.
- Assisted in troubleshooting network connectivity problems, enhancing system reliability and performance.
- Documented user inquiries and solutions in ticketing system to improve future response efficiency.
- Collaborated with team members to implement best practices in IT support processes and procedures.
Order Picker
IKEA
09.2024 - 03.2025
- Operated pallet jack and hand truck to efficiently move products within warehouse.
- Picked orders accurately by following pick lists and utilizing handheld scanners.
- Maintained a clean and organized workspace to ensure safety and efficiency.
- Collaborated with team members to meet daily order fulfillment targets.
IT Test Analyst
Výskumný Ústav Geodézie a Kartografie
06.2023 - 12.2023
- Conducted software testing to identify defects and ensure product functionality.
Education
High School Diploma -
Stredná Priemyselná Škola Elektrotechnická Karola Adlera 5
Bratislava, SlovakiaSkills
- Game design
- Storytelling
- Artistic talent
- Hardware installation
- Operating system support
- End-user training
- Pallet jack operation
- Pallet arrangement
- Heavy lifting
- Forklift driving
Languages
English
Slovak
Czech
Timeline
IT Technical Support Specialist
IKEA
04.2025 - Current
Order Picker
IKEA
09.2024 - 03.2025
IT Test Analyst
Výskumný Ústav Geodézie a Kartografie
06.2023 - 12.2023
High School Diploma -
Stredná Priemyselná Škola Elektrotechnická Karola Adlera 5
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