Mason Haus
Regina
Summary
Dynamic Manufacturer's Sales Representative with a proven track record at Westcan Mechanical Sales, excelling in relationship building and problem-solving. Leveraged consultative sales techniques to drive revenue growth and enhance customer satisfaction. Skilled in product knowledge and continuous improvement, consistently addressing client needs and fostering long-term partnerships.
Overview
11
11
years of professional experience
Work History
Manufacturer's Sales Representative
Westcan Mechanical Sales
10.2021 - Current
- Used consultative sales approach to understand and meet customer needs.
- Addressed each customers' needs and wants to recommend suitable product options.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Serviced existing accounts on regular basis to maximize revenue.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
- Supported customers continuously from sales process to product set-up and use.
Journeyman Plumber
ValleyBoyz Plumbing
06.2014 - 10.2021
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Selected type and size of piping required for each project.
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
- Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
- Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
Education
Plumbing
Saskatchewan Polytechnic
Saskatoon, SK05-2020
High School Diploma -
Lumsden High School
Lumsden, SK06-2014
Skills
- Teamwork
- Problem-solving
- Listening skills
- Problem-solving abilities
- Multitasking
- Reliability
- Relationship building
- Product and service knowledge
- Continuous improvement
Timeline
Manufacturer's Sales Representative
Westcan Mechanical Sales
10.2021 - Current
Journeyman Plumber
ValleyBoyz Plumbing
06.2014 - 10.2021
Plumbing
Saskatchewan Polytechnic
High School Diploma -
Lumsden High School
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