Matej Vadura
Bratislava
Summary
Head of Account Management Department at Yvents s.r.o. the largest e-sport agency in Slovakia.
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Head of Account Management
Yvents s.r.o
Bratislava, Slovakia
01.2024 - Current
- Lead account management team and oversee a portfolio of key clients.
- Develop strategies to retain clients and ensure satisfaction, fostering repeat business.
- Manage communications from onboarding to post-event follow-up.
- Negotiate and secure multi-year sponsorship deals, increasing revenue streams.
- Coordinate cross-functional teams (marketing, operations, production, PM, finance) for event execution.
- Analyze client feedback and market trends to inform future strategies.
- Mentor team members, promoting a high-performance culture.
- Implement CRM systems to improve client management efficiency.
Account Manager
Yvents s.r.o
Bratislava, Slovakia
01.2022 - Current
- Organized esports events and tournaments in Slovakia and Czech Republic.
- Built and maintained relationships with clients and partners to drive growth.
- Streamlined billing processes for accurate financial reporting.
- Provided event performance reports and identified improvement opportunities.
- Managed logistics, client communication, and partnership relations.
Junior Client Executive
Marsh McLennan
Bratislava, Slovakia
12.2020 - 01.2022
- Participated in a finance graduate program to understand client management.
- Managed client communications and portfolio support.
- Contributed to administrative and process improvement tasks.
Junior Audit Associate
PwC
Slovak Republic
12.2017 - 07.2018
- Assisted senior auditors in validating financial statements and compliance.
- Gathered audit evidence and prepared documentation.
- Reported findings and ensured compliance with financial regulations.
Front Desk Receptionist
Ambiente Apartments
Bratislava
03.2017 - 12.2017
- Provided customer service and managed reservations and billing.
- Assisted with guest check-ins and customer inquiries.
- Coordinated administrative tasks to ensure smooth operations.
Stock Broker
Seferios s.r.o
Prague, The Capital, Czech Republic
01.2017 - 03.2017
- Conducted cold calls and analyzed stocks to identify investment opportunities for clients.
- Engaged in client acquisition and first contact, offering advice on stock investments and market trends.
- Promoted financial products and provided tailored advisory services to clients.
Education
Master of Science - MSc. - International Business and Management
University of Groningen
Groningen, Netherlands01.2020
Bachelor's degree - Arts, Entertainment, and Media Management
University of Economics, Prague
Prague, Czechia01.2017
High School Diploma - Bilingual studies
Evangelical Lyceum in Bratislava (Evanjelické lýceum v Bratislave)
Bratislava, Slovakia01.2013
Rotary Youth Exchange Program - undefined
Goderich District Collegiate Institute
Ontario, Canada01.2011
Skills
- Slovak (native proficiency)
- Bilingual in English
- Czech (Professional Working)
- German (Elementary)
- Client relationship management
- Account relationship development
- Client portfolio growth
- Cross-functional teamwork
- Verbal and written communication
- Developing professional networks
- Client relationship management
Certification
- X-Culture certificate, Rijksuniversiteit Groningen, Netherlands. 2018
- Certified in small to medium business development management. Cooperation and coordination with multinational national teams.
- IELTS - international english language test (C2), British Council, Bratislava 2017
- Cambridge English: Proficiency (CPE), British Council, Bratislava 2013
Community Service & Volunteer Work
Rotary International, Youth Exchange Student Ambassador, Ontario, Canada, 2010-06, 2011-07, Assisting, organising and participating in Rotary International conferences, Created promotional materials for the Rotary Youth Exchange program and helped raise awareness., Organised and participated in fundraising events, Rotary Club meetings, and conferences to support the organization's goals., Presented and promoted my host country through engaging presentations, enhancing the program's visibility.
Timeline
Head of Account Management
Yvents s.r.o
01.2024 - Current
Account Manager
Yvents s.r.o
01.2022 - Current
Junior Client Executive
Marsh McLennan
12.2020 - 01.2022
Junior Audit Associate
PwC
12.2017 - 07.2018
Front Desk Receptionist
Ambiente Apartments
03.2017 - 12.2017
Stock Broker
Seferios s.r.o
01.2017 - 03.2017
Bachelor's degree - Arts, Entertainment, and Media Management
University of Economics, Prague
High School Diploma - Bilingual studies
Evangelical Lyceum in Bratislava (Evanjelické lýceum v Bratislave)
Rotary Youth Exchange Program - undefined
Goderich District Collegiate Institute
Master of Science - MSc. - International Business and Management
University of Groningen