McKenzie Anderson-Keen
Asquith
Summary
Dynamic hospitality professional with extensive experience at Asquith Bar and Grill, excelling in customer service and health codes compliance. Proven ability to cultivate customer loyalty and optimize bar inventory, ensuring a clean and inviting environment. Strong communicator and problem-solver, adept at managing high-volume service during peak times.
Overview
11
11
years of professional experience
Work History
Bartender
Asquith Bar and Grill
06.2022 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Upheld strict regulations for safe alcohol service and food safety.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Driver Liason
Westcan Bulk Transport
09.2021 - 04.2022
- Coordinated efficient routes to avoid delays and optimize schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Solved conflicts and addressed issues that occurred between other entities and business.
Server, Cook and Baker
Pure N Simple
08.2014 - 05.2017
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Inspected dishes and utensils for cleanliness.
Education
Bachelor of Science - Psycholohy
University of Saskatchewan
Saskatoon05-2026
Skills
- Health codes compliance
- Basic accounting
- Bar restocking
- Safe service compliance
- Bar service preparation
- Food running
- Professional appearance
- Hospitality and accommodation
- Clear and effective communication
- Complex Problem-solving
- Customer service expertise
- Bar operations management
Timeline
Bartender
Asquith Bar and Grill
06.2022 - Current
Driver Liason
Westcan Bulk Transport
09.2021 - 04.2022
Server, Cook and Baker
Pure N Simple
08.2014 - 05.2017
Bachelor of Science - Psycholohy
University of Saskatchewan