Mgr. Stefania Jozsova
Versatile Specialist
Moldava nad Bodvou
Summary
Adaptable professional with experience in customer service, administration, legal support, and diverse professional background with logistics experience.
Proven ability to excel in dynamic roles, combining linguistic proficiency, administrative and logistic skills, and legal insight.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Customer Support Specialist
Johnson Controls International
05.2022 - Current
- Coordinated and monitored the end-to-end logistic process, from order placement to final delivery
- Collaborated with internal teams to optimize shipping schedules, reduce transit times, and enhance overall efficiency
- Established and nurtured positive relationships with clients, ensuring high customer satisfaction and retention
- Tracked shipments, proactively identified potential delays, and provided timely updates to customers
- Worked closely with logistics, warehouse, and transportation teams to streamline processes and improve overall supply chain efficiency
- Prepared and maintained accurate documentation for shipments, including customs paperwork, invoices and delivery confirmations.
English and Spanish lector
Volis Academy
01.2022 - 05.2023
Administrative Logistics Specialist
Elvys, s.r.o
01.2021 - 05.2022
- Played a key role in organizing team meetings, managing schedules and maintaining the office calendar
- Assisted in onboarding process of new employees, ensuring smooth transition into company
- Managed office supplies and inventory, optimizing procurement processes and reducing costs by 10%
- Prepared and proofread reports, presentations, and correspondence for internal and external distribution
- Maintained and managed good relationships with customers and suppliers, negotiated quotations, prepared contracts and facilitated provision on all necessary documentation for customs clearance, shipping and invoicing.
Intern
Office of the Criminal Police in Bratislava, Department of Computer Criminology
09.2020 - 12.2020
- Provided support to investigators in handling and processing electronic evidence for criminal cases.
- Conducted legal research related to computer crime statutes, regulations, and case law to support investigative activities.
- Assisted in preparing reports summarizing findings, analyses, and recommendations for ongoing investigations.
Intern
Ministry of Justice of the Slovak Republic, Analytical Center
09.2019 - 12.2019
- Assisted in analyzing current legal policies and proposing recommendations for improvements or changes
- Conducted research on legal issues, statutes, and regulations relevant to the ministry's focus areas
- Worked closely with legal professionals and researchers within the ministry, contributing to ongoing projects.
Restaurant hostess
Boarʼs head resort
Charlottesville
06.2019 - 09.2019
- Accepting reservations and processing incoming requests
- Communication with customers, building and nurturing close relationships
- Exposure to compensation for complaints or complaints.
Paralegal
Law Firm - JUDr. Alan Strelak
09.2018 - 03.2019
- Administrative support of the legal department
- Preparation of legal submissions in court and execution proceedings
- Management and record keeping.
Education
Master of Science - Law
University of Pavol Jozef Safarik
Kosice, Slovakia 09.2022 - 12.2023
Master of Science - Law
University of Valencia
08.2021 - 02.2022
Bachelor of Science - Law
Comenius University in Bratislava
Bratislava, Kosice 09.2018 - 06.2022
Toles Higher examination - undefined
Toles Legal
Spanish bilingual High school -
Gymnazium Park Mladeze 5
09.2013 - 05.2018
Skills
Logistics Managementundefined
Certification
Toles Legal - Certificate of Toles Legal English skills
Timeline
Master of Science - Law
University of Pavol Jozef Safarik
09.2022 - 12.2023
Customer Support Specialist
Johnson Controls International
05.2022 - Current
English and Spanish lector
Volis Academy
01.2022 - 05.2023
Master of Science - Law
University of Valencia
08.2021 - 02.2022
Administrative Logistics Specialist
Elvys, s.r.o
01.2021 - 05.2022
Intern
Office of the Criminal Police in Bratislava, Department of Computer Criminology
09.2020 - 12.2020
Intern
Ministry of Justice of the Slovak Republic, Analytical Center
09.2019 - 12.2019
Restaurant hostess
Boarʼs head resort
06.2019 - 09.2019
Paralegal
Law Firm - JUDr. Alan Strelak
09.2018 - 03.2019
Bachelor of Science - Law
Comenius University in Bratislava
09.2018 - 06.2022
Spanish bilingual High school -
Gymnazium Park Mladeze 5
09.2013 - 05.2018
Toles Higher examination - undefined
Toles Legal
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