MICHAEL ROGERS
Regina
Summary
Diligent Sales Associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
5
5
years of professional experience
Work History
Sales Associate
Winners
10.2022 - 06.2024
- Greeted customers warmly and offered assistance
- Verified that all customers received receipts for their purchases
- Followed merchandising guidelines to present visually appealing displays
- Resolved conflicts arising from incorrect orders or damaged goods promptly and professionally
- Developed a critical understanding of the assigned product line and was able to effectively communicate features and benefits to customers
- Encouraged customers to make additional purchases and suggested relevant items
- Communicated clear expectations and goals with each team member
- Performed cleaning tasks, keeping store neat and organized
Order Filler/Sales Associate
Metro Inc.
08.2020 - 09.2022
- Loaded customer orders onto delivery trucks in a timely manner
- Moved cartons and totes from conveyor belts and placed on pallets or carts
- Exhibited excellent communication skills to coordinate with other departments for order processing
- Processed orders for shipment in accordance with customer requirements
- Assisted customers with setting up appointments, Shipping and special order request, and arranging merchandise pickup at their locations
- Provided primary customer support to internal and external customers in a fast paced environment
- Recommended disposal of excess, defective, and obsolete stock
Sales Associate Intern
COSTCO WHOLESALE
04.2019 - 05.2020
- Assisted 30+ customers each day in finding products of their choice
- Demonstrated excellent organizational skills while stocking shelves and arranging displays
- Cleaned and maintained shelves and assigned floor areas regularly
- Used POS system to process sales and refund transactions
- Utilized problem solving techniques for difficult transactions or returns
- Managed inventory levels by monitoring stock movement, restocking shelves, transferring items from one location to another
- Promoted store products by actively engaging customers and providing product demonstrations
Education
Bachelor of Science - Health Sciences
University Of Regina
Regina, SK05-2026
High School Diploma -
St. George's Public School
London, ON05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
Languages
English
Professional Working
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Mindfulness Practices
- I participate in various sports activities for physical activity, camaraderie, and personal growth
Timeline
Sales Associate
Winners
10.2022 - 06.2024
Order Filler/Sales Associate
Metro Inc.
08.2020 - 09.2022
Sales Associate Intern
COSTCO WHOLESALE
04.2019 - 05.2020
Bachelor of Science - Health Sciences
University Of Regina
High School Diploma -
St. George's Public School
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