Michelle Hoffart

• Negotiated favorable loan terms for clients while balancing the bank''s risk profile through prudent decision-making processes.
• Enhanced team productivity by mentoring junior bankers on relationship management techniques and product knowledge.
• Helped clients protect assets through variety of strategies.
• Generated new business leads by leveraging existing connections and attending industry conferences.
• Boosted client satisfaction by offering tailored financial advice and investment strategies based on individual goals and risk tolerance.
• Contributed to the bank''s growth strategy by participating in initiatives aimed at increasing market share among high-net-worth clients.
• Developed tailored solutions to meet individual banking needs.
• Built strong referral networks with external partners such as attorneys or accountants to bring in new business opportunities.
• Maintained long-term relationships with clients through regular communication, proactively addressing concerns, and providing market updates.
• Optimized clients'' wealth preservation strategies by collaborating closely with estate planning and trust services teams.
• Monitored and updated financial plans to comply with client goals.
• Devised comprehensive financial plans for clients to achieve short and long-term financial goals.
• Presented financial plans and investment recommendations to clients.

• Drafted comprehensive financial plan to offer recommendations and supporting data.
• Continuously updated industry knowledge through professional development opportunities and staying abreast of market trends.
• Provided exceptional customer service, fostering positive word-of-mouth referrals from satisfied clients.
• Implemented strategic asset allocation models to optimize portfolio performance while minimizing risk exposure.
• Increased client satisfaction by providing personalized financial planning services and investment recommendations.
• Analyzed clients'' financial situations to develop customized strategies for debt management and wealth accumulation.
• Developed comprehensive financial plans for clients, resulting in improved long-term stability and growth.
• Established and deepened existing client relationships through complex financial planning.

Design proactive client calling list to acquire new clients to RBC by reaching out to prospect clients by phone.

• Referred customers to other banking departments for specialized services.
• Cross-sold credit cards, loans and other RBC products and services
• Secure client meetings with Senior Account Managers to provide full Everyday banking reviews