Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Generic

Mira Bhatla

Regina,SK

Summary

Dynamic Customer Service Executive at ICICI Prudential Life Insurance with a proven track record in client acquisition and relationship building. Successfully secured corporate partnerships, driving significant revenue growth. Expert in sales presentations and competitor analysis, leveraging motivational skills to enhance team performance and expand market reach.

Overview

3
3
years of professional experience

Work History

Customer Service Executive

ICICI Prudential Life Insurance
06.2021 - 12.2023
  • Secured corporate partnerships which contributed significantly to overall revenue growth year over year.
  • Delivered comprehensive product knowledge training to all team members, ensuring consistent messaging to customers across all touchpoints.
  • Optimized resource allocation by closely monitoring the performance metrics of each sales representative.
  • Collaborated with cross-functional teams to develop new products and services for increased market penetration.
  • Expanded the client base by successfully targeting untapped markets and cultivating strategic partnerships.
  • Increased unit sales by implementing innovative marketing strategies and effective team management.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Education

MBA - Accounting And Finance

SEMCOM
India
05-2014

Skills

  • Motivational skills
  • Sales presentations
  • Client acquisition
  • Competitor analysis
  • Relationship building

Languages

English

Work Preference

Work Type

Full TimePart Time

Location Preference

RemoteOn-Site

Important To Me

Work-life balanceWork from home optionFlexible work hours

Timeline

Customer Service Executive

ICICI Prudential Life Insurance
06.2021 - 12.2023

MBA - Accounting And Finance

SEMCOM

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Mira Bhatla