Miroslav Dujic
Restaurant Manager
Banja Luka,Bosnia And Hercegovina
Summary
Hospitality professional with 10+ years of international experience in restaurants and luxury river cruise operations. Progressed through multiple roles from waiter to Maitre d’Hôtel and F&B Manager, building strong expertise in service, team leadership, and daily operations. Experienced in working with international teams and delivering high-quality guest service in dynamic environments.
Overview
1
1
Language
17
17
years of professional experience
Work History
Maitre D'
Scylla River Cruises Company
02.2026 - Current
- Leading restaurant operations onboard luxury river cruise vessels
- Managing international service teams and maintaining high-end dining standards
- Coordinating with Executive Chef and Hotel Management
- Handling VIP guests, special requests, and service excellence
Food and Beverage Manager
West Coast Grill, Prestige Hotel
09.2024 - 12.2025
- Managed full Food & Beverage operations including restaurant and bar
- Led hiring, training, and performance management of staff
- Controlled inventory, cost management, and supplier relations
- Ensured consistency in service standards, guest experience, and profitability
- Implemented operational improvements to increase efficiency and revenue
Maitre D'
Lüftner Cruises, Amadeus Fleet
09.2023 - 09.2024
- Managed onboard luxury dining operations
- Delivered high-end service aligned with European river cruise standards
- Organized VIP service and themed dining experiences
Restaurant Supervisor
Restaurant Saran
10.2022 - 07.2023
- Delivered fine dining service with focus on seafood and wine
- Supervised waitstaff and managed daily operations
- Maintained high guest satisfaction and service quality
Maitre D'
Sea Chefs Cruise, Amawaterways
09.2020 - 10.2022
- Led full dining operations onboard luxury cruise ships
- Managed guest relations and service quality
- Ensured compliance with HACCP and company standards
Restaurant Manager
Restaurant Epulon, Hotel Galija
02.2020 - 09.2020
- Managed seafood & steakhouse restaurant operations
- Developed wine list (Croatian premium wines)
- Organized events, tastings, and private dinners
Butler
Scenic River Cruises
02.2019 - 12.2019
- Delivered exceptional personal service to guests, ensuring comfort and satisfaction throughout their cruise experience.
- Managed dining arrangements, coordinating meal service with culinary staff to enhance guest enjoyment.
- Oversaw housekeeping tasks, maintaining high standards of cleanliness and organization in guest cabins and public areas.
- Provided personalized itinerary planning, assisting guests with excursions and on-board activities to maximize engagement.
Restaurant Waiter, Butler, Bartender, Head Waiter
Sea Chefs Cruises, Amawaterways
02.2016 - 01.2019
- Progressed through multiple senior roles in luxury cruise environment
- Managed restaurant and bar operations
- Organized Chef’s Table and special dining experiences
- Responsible for guest satisfaction, wine service, and team management
Assistant Restaurant Manager
Restaurant Byblos
04.2015 - 01.2016
- Supervised fine dining service in luxury environment
- Assisted restaurant manager with operations and staff management
- Managed events, reservations, and guest relations
Head Waiter
Aman Resorts, Restaurants Olive
03.2014 - 10.2014
- Led service team and managed high-volume operations
- Maintained service standards and guest satisfaction
Restaurant Waiter
Restaurant Philippe
03.2009 - 02.2014
- Worked in Italian seafood restaurant (tourism & hospitality sector)
- Provided service and bar operations in fast-paced environment
Education
High School Diploma -
Tourism, Catering & Hospitality School
Banja Luka05.2009
Skills
Fine Dining Service
5 stars restaurant Standards
Team Leadership
Guest Experience
Wine Knowledge HACCP Operations Management
Timeline
Maitre D'
Scylla River Cruises Company
02.2026 - Current
Food and Beverage Manager
West Coast Grill, Prestige Hotel
09.2024 - 12.2025
Maitre D'
Lüftner Cruises, Amadeus Fleet
09.2023 - 09.2024
Restaurant Supervisor
Restaurant Saran
10.2022 - 07.2023
Maitre D'
Sea Chefs Cruise, Amawaterways
09.2020 - 10.2022
Restaurant Manager
Restaurant Epulon, Hotel Galija
02.2020 - 09.2020
Butler
Scenic River Cruises
02.2019 - 12.2019
Restaurant Waiter, Butler, Bartender, Head Waiter
Sea Chefs Cruises, Amawaterways
02.2016 - 01.2019
Assistant Restaurant Manager
Restaurant Byblos
04.2015 - 01.2016
Head Waiter
Aman Resorts, Restaurants Olive
03.2014 - 10.2014
Restaurant Waiter
Restaurant Philippe
03.2009 - 02.2014
High School Diploma -
Tourism, Catering & Hospitality School