Mit Patel
Regina
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Supervisor
Wok Box
04.2023 - Current
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Actively participated in promotional events aimed at increasing brand visibility within the community resulting in higher foot traffic volume.
Delivery Driver
Intelcom Express
01.2023 - 12.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
Education
University of Regina
Regina, SKSkills
- Customer-Oriented
- Inventory Control
- Schedule Management
- Continuous Improvement
- Safety awareness
- Document Management
- Staff Scheduling
- Staff Development
- Safety understanding
- Consulting
- Conflict resolution techniques
Languages
English
Full Professional
Hindi
Native or Bilingual
Certification
- Licensed First Aid and CPR-C with AED -(Feb,2023-Feb,2026)
- Driving License Class 5 -(Sep,2023-Dec,2026)
- Certified Food safety worker -(Jan,2023-Jan,2028)
Timeline
Shift Supervisor
Wok Box
04.2023 - Current
Delivery Driver
Intelcom Express
01.2023 - 12.2023
University of Regina
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