Tanya Sinclair- Krushelniski
Regina
Summary
Proactive Cash Office Associate and Caregiver with extensive experience in cash handling, bank deposits, and customer service. Skilled in resolving discrepancies, managing daycare operations, and providing compassionate care. Strong organizational abilities and numeric accuracy, bringing dedication and efficiency to any role.
Overview
15
15
years of professional experience
Work History
Cash Office Associate
Safeway
03.2024 - Current
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Caregiver
N/A
01.2023 - 01.2024
- Maintained clean, safe, and well-organized patient environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
- Monitored client vital signs, administered medications, and tracked behaviors to keep doctors informed.
Daycare Owner/Operator
Bumpkins Daycare
03.2018 - 04.2022
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Taught children to organize toys, wash hands, and share by leading by example.
Receptionist
Alliance Health Clinic
06.2016 - 06.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Helped patients complete necessary medical forms and documentation.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Customer Service Representative
Walmart
07.2015 - 07.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Conducted training sessions for new hires, ensuring consistent level of service across team.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Dispatcher
RJ Hoffman Holdings Ltd.
01.2010 - 12.2013
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of multiple fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Education
High School Diploma -
Thom Collegiate
Lloydminster06.1989
Skills
- Cash Handling
- Teamwork orientation
- Numeric accuracy
- Organizational abilities
- Office Administration
- Staff Management
- Records Management
- Bookkeeping
Languages
English
Native or Bilingual
Timeline
Cash Office Associate
Safeway
03.2024 - Current
Caregiver
N/A
01.2023 - 01.2024
Daycare Owner/Operator
Bumpkins Daycare
03.2018 - 04.2022
Receptionist
Alliance Health Clinic
06.2016 - 06.2018
Customer Service Representative
Walmart
07.2015 - 07.2016
Dispatcher
RJ Hoffman Holdings Ltd.
01.2010 - 12.2013
High School Diploma -
Thom Collegiate
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