Mohammed Yasir
Regina
Summary
Proven leader and effective decision-maker with a track record of identifying workflow inefficiencies and implementing solutions at Lulu Hypermarket. Excelled in customer service and team leadership, significantly enhancing customer satisfaction and team performance. Adapted quickly to fill gaps, ensuring operational excellence and safety at KFC. Skilled in money handling and problem-solving, driving positive outcomes and exceeding expectations.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Lulu Hypermarket
11.2021 - 06.2023
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Developed contingency plans with team to address potential disruptions.
- Addressed service gaps with targeted initiatives to exceed customer expectations.
- Established open lines of communication with team for feedback and suggestions.
Team Member
KFC
10.2020 - 10.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
No Degree - Business
Saskatchewan Polytechnic
Moose Jaw, SK09-2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
Languages
English
Full Professional
Timeline
Assistant Manager
Lulu Hypermarket
11.2021 - 06.2023
Team Member
KFC
10.2020 - 10.2021
No Degree - Business
Saskatchewan Polytechnic
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