Molly Hansen
Regina
Summary
Detail-oriented hardworking individual experienced in hospitality and customer service. Excelling in cash handling and problem-solving. Recognized for building strong customer relationships and enhancing satisfaction through effective communication and adaptability. Proven ability to maintain high standards of cleanliness while managing multiple tasks in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cashier
Hill Avenue Drugs
Regina, Saskatchewan
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Restocked and organized merchandise in front lanes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and cust
Restaurant Hostess
The Mercury Cafe
Regina, Saskatchewan
09.2022 - 01.2023
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Answered customer questions about hours, seating, and menu information.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Education
Sheldon Williams Collegiate
Regina, Canada06-2026
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Time management skills
Patience and empathy
Adaptability
Cleanliness maintenance
Positive attitude
Problem-solving abilities
Effective multitasking
Phone etiquette
Timeline
Cashier
Hill Avenue Drugs
06.2024 - Current
Restaurant Hostess
The Mercury Cafe
09.2022 - 01.2023
Sheldon Williams Collegiate
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