Mária Horňáková
_______________________
Vyšný Dvor 1000/13, Košice
Summary
Perfectionist strongly oriented on customer service, good communicator thanks to working with people.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Maternity Leave
-
05.2020 - Current
Junior Manager
EVENCY SK S.r.o.
06.2023 - 09.2023
- Organizing employees in catering area
- Checking inventory levels
- Solving problems related to cash registers
- Communicating complaints from customers
- Actively helping with serving customers if needed
Barmate/Waitress
Tommi S.r.o.
07.2018 - 04.2020
- Receiving orders from customers and preparing them
- Working with cash register
- Making sure customers are pleased by provided services
- Solving problems of customers if needed
Barmate/waitress
Banco Casino S.r.o.
10.2017 - 06.2018
- Providing services to VIP clients
- Preparing and serving drinks for customers, paying attention to details
- Keeping bar area tidy.
Stewardess on Train
RegioJet A.s.
05.2017 - 09.2017
- Selling and checking train tickets
- Solving problems of customers
- Making sure offered services meet standards of company
- Receiving and fulfilling orders of customers.
Education
Gymnázium Sv. Tomáša Akvinského
Košice 04.2001 -
Skills
Driving licence B
Communication skills
Truobleshooting skills
Multitasking skills
Customer service skills
Creating designs in application Canva
Basic Linux commands
MS Outlook
MS office
Timeline
Junior Manager
EVENCY SK S.r.o.
06.2023 - 09.2023
Maternity Leave
-
05.2020 - Current
Barmate/Waitress
Tommi S.r.o.
07.2018 - 04.2020
Barmate/waitress
Banco Casino S.r.o.
10.2017 - 06.2018
Stewardess on Train
RegioJet A.s.
05.2017 - 09.2017
Gymnázium Sv. Tomáša Akvinského
04.2001 -