Natálie Nela Bermannová
Maastricht
Summary
I am a 20-year-old psychology student at UM with practical experience in customer service, hospitality, and tutoring. Fluent in Slovak and English, proficient in German, and with a basic understanding of Dutch, I bring strong communication, organizational, and independent working skills. My professional background includes roles such as cashier, receptionist, and tutor, where I developed a commitment to delivering excellent service and fostering positive experiences. Proficient in tools like Excel and JASP, I am dedicated to continuous learning and ready to apply my abilities to new challenges.
Overview
3
3
years of professional experience
Work history
Tutor
doucma.sk
Humenné, Presov
2023.05 - Current
- Tutored over 10 students ages 11–18 in English, Math, Slovak Language, Chemistry, and Biology
- Developed personalized lesson plans tailored to individual learning styles
- Achieved measurable improvement in students’ academic performance
Cashier
Tesco and Gateshop
Humenné, Presov
2024.06 - 2024.08
- Operated cash registers and handled payments efficiently
- Restocked merchandise and maintained tidy store environment
Dog sitter
private
Sidari , Corfu
2023.07 - 2023.08
- Took care of up to 7 dogs, including walking, feeding, and playing
Receptionist
Belveder Aparthotel
Vysoké Tatry, Presov
2022.06 - 2022.08
- Managed over 100 check-ins and check-outs per week
- Coordinated cleaning schedules and processed payments accurately
Cleaning worker
Belveder Aparthotel
Vysoké Tatry, Presov
2022.06 - 2022.08
- Cleaned rooms and apartments within a 20-minute time frame, meeting high efficiency standards
Spa assistant
Belveder Aparthotel
Vysoké Tatry, Presov
2022.06 - 2022.08
- Supervised spa services, ensuring smooth scheduling of saunas, jacuzzis, and massages
Education
A-Levels - Secondary grammar school
Gymnázium Arm. Gen. L. Svobodu
Humenné, PresovBachelor of Science - Psychology
Maastricht University
MaastrichtSkills
- Proficient in Microsoft Excel, Word, and JASP
- Certified in Soft Skills Development
- Strong Communication and Organization Skills
- Experience in Teamwork and Customer Service
Languages
English
Advanced
German
Elementary
Slovak
Native
Dutch
Beginner
Timeline
Cashier
Tesco and Gateshop
2024.06 - 2024.08
Dog sitter
private
2023.07 - 2023.08
Tutor
doucma.sk
2023.05 - Current
Receptionist
Belveder Aparthotel
2022.06 - 2022.08
Cleaning worker
Belveder Aparthotel
2022.06 - 2022.08
Spa assistant
Belveder Aparthotel
2022.06 - 2022.08
A-Levels - Secondary grammar school
Gymnázium Arm. Gen. L. Svobodu
Bachelor of Science - Psychology
Maastricht University