Navdeep Singh
North Battleford
Summary
Dynamic Plant Operator with Cargill, skilled in safety procedures and equipment maintenance. Proven leader adept at resolving conflicts and enhancing customer loyalty as a Customer Service Representative. Expertise in forklift operation and conducting safety inspections, ensuring optimal performance and a secure working environment. Committed to excellence and continuous improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Plant Operator
Cargill
04.2025 - Current
- Followed plant safety procedures, rules, and regulations.
- Adjusted and maintained plant equipment for safety and performance.
- Performed minor mechanical work and routine equipment maintenance.
- Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.
- Grading of grains like barley, wheat and canola.
- Loading and unloading the trucks of grain and fertilizers to the right spot.
- Made appropriate repair recommendations for malfunctioning equipment.
- Using equipments like Forklift And Bobcat(Stir) when needed.
Customer Service Representative
GoodLeaf Farms
03.2022 - 07.2023
- Managed situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - Hospitality And Tourism Management
Lambton College
Mississauga, ON09-2023
Skills
- Lockout and tagout procedures
- Safety procedures
- Strong leader
- Standard operating procedures
- Forklift operation
- Safety inspections
- Sample collecting
Languages
Hindi
Punjabi
English
Certification
OSHA Certified
WHIMS Training Certified
Timeline
Plant Operator
Cargill
04.2025 - Current
Customer Service Representative
GoodLeaf Farms
03.2022 - 07.2023
Bachelor of Arts - Hospitality And Tourism Management
Lambton College
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