Summary
Overview
Work History
Education
Skills
References
Timeline
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Nevaeh Brown

Aberdeen

Summary

Diligent server with a strong background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied customers. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience. Excelled in environments with efficient teamwork and cooperation.

Overview

4
4
years of professional experience

Work History

Server Team Lead

The Shoppe
01.2024 - 07.2025
  • Supervised daily operations, ensuring high-quality service and customer satisfaction.
  • Trained and mentored new team members on service standards and barista skills.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Streamlined workflow among staff, enhancing efficiency during peak hours.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill these standards in new servers.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.

Cashier

Petsmart
11.2022 - 11.2023
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Bakery Clerk

Safeway
07.2022 - 10.2022
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Developed strong rapport with customers and created positive impression of business.
  • Offered immediate assistance to guests, documented orders and conveyed special requests to baker and assistants.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.

Event Caterer

Parktown Hotel
11.2021 - 11.2022
  • Provided food for large groups of people and managed various types of food for large events.
  • Worked diverse events that ranged from banquets to Yuk-Yuk’s Comedy Club.
  • Addressed customer complaints with openness and proactivity while being personally attentive to concerns.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Offered creative solutions to unexpected problems with food availability, temperature and quantity.
  • Disciplined and dedicated to meeting high-quality standards for optimal service in people-based settings.
  • Served guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
  • Arranged linens and table settings according to seating plan and event theme.
  • Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
  • Cleaned and organized kitchen stations to promote team efficiency by clearing dishes and glassware quickly following each course.

Education

Bachelor of Science - Environmental Biology

University of Saskatchewan
Saskatoon
04-2028

High School Diploma -

St. Joseph High School
Saskatoon, SK
06.2022

Skills

  • Problem-solving
  • Customer service
  • Confidence
  • Communication
  • Outgoing
  • Organized
  • Reliable

References

The Shoppe

Benjamin Quattrini, Former Managing Director

490 2 Ave S #112, Saskatoon, SK S7K 1P4

Cellphone: 639-318-0928

Ben@qgroup.online


Parktown Hotel Catering

Anita (Halman) Makrodimitriou, Assistant Front Desk Manager

924 Spadina Crescent E, Saskatoon, SK S7K 3H5

Cellphone: +1 (306) 880-4712

Email: catering@parktownhotel.com


Timeline

Server Team Lead

The Shoppe
01.2024 - 07.2025

Cashier

Petsmart
11.2022 - 11.2023

Bakery Clerk

Safeway
07.2022 - 10.2022

Event Caterer

Parktown Hotel
11.2021 - 11.2022

Bachelor of Science - Environmental Biology

University of Saskatchewan

High School Diploma -

St. Joseph High School

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Nevaeh Brown