Nnaedozie Nevobasi

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
• Represented organization positively and professionally while providing community with much-needed services.
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Mentored new volunteers, fostering a supportive and inclusive team environment.

• Collected room deposits, fees, and payments.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Confirmed relevant guest information and payment methods to prevent fraud.
• Handled financial transactions accurately, ensuring proper billing and payment processing.
• Maintained a clean and organized front desk area, creating a welcoming environment for guests.
• Oversaw and organized calendar to schedule reservations and monitor cancellations.
• Facilitated smooth communication between various hotel departments by relaying relevant information in a timely manner.
• Provided exceptional customer service through active listening and empathetic communication, resulting in increased guest satisfaction ratings.
• Trained new front desk staff in hotel policies and procedures, maintaining consistent service standards.
• Coordinated with vendors for repair and maintenance of hotel.

taking care of my Father who has special needs.

• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted him with daily living needs to maintain self-esteem and general wellness.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.