Divine Nnamdi
Regina
Summary
Sales leader with strong focus on team collaboration and achieving results. Skilled in developing and implementing sales strategies, coaching team members, and driving revenue growth. Reliable and adaptable, with excellent communication and problem-solving abilities essential for navigating changing market conditions. Passionate about fostering high-performance culture and delivering exceptional customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Supervisor
Ayo Daniel
05.2020 - 01.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Managed escalated customer complaints, ensuring swift resolution and preventing further dissatisfaction.
Sales Assistant
Ogechi Miram
01.2016 - 04.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
BBA - Human Resources Management
University of Regina
Regina, SK06-2028
Skills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
- Goals and performance
- Staff management
- Problem-solving
- Customer feedback analysis
Languages
English
Full Professional
Certification
- Certified Team Leader (CTL) – Management and Strategy Institute.
Timeline
Sales Supervisor
Ayo Daniel
05.2020 - 01.2022
Sales Assistant
Ogechi Miram
01.2016 - 04.2018
- Certified Team Leader (CTL) – Management and Strategy Institute.
BBA - Human Resources Management
University of Regina
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