Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Palvi Palvi

Calgary,AB

Summary

Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrates strong willingness to take on additional responsibilities to meet team goals. Seeking full-time position that provides professional challenges and allows for utilization of exceptional interpersonal, time management, and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Insurance Advisor, Auto

Westland Insurance
11.2023 - Current
  • Increased client satisfaction by providing tailored investment advice and personalized service.
  • Managed clients'' financial portfolios with a focus on risk management and diversification for optimal returns.
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
  • Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
  • Collaborated with colleagues to develop innovative investment strategies, resulting in improved market performance for our clients.

Rai Dispatch

Dispatch and Load Brokerage
10.2024 - 12.2024

Assign and manage daily tasks for drivers, technicians, or other field personnel to ensure timely service delivery.

Plan and adjust routes to improve efficiency and reduce delays.

Serve as the main point of contact for field personnel, customers, and management.

Track the location and progress of personnel or vehicles using GPS and dispatch systems.

Respond to emergencies, delays, or changes in schedule with swift and effective solutions.

Address customer inquiries, complaints, and requests professionally.

Maintain logs of schedules, routes, service calls, and other relevant information.

Ensure vehicles and equipment are maintained and available for dispatch.

Customer Service Representative

TD Bank
03.2023 - 11.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

General Manager

McDonald's
09.2018 - 03.2023
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

Certificate Of Dispatch And Load Brokerage -

Rai Dispatch Training
Calgary, AB
12.2024

High School Diploma -

University of Regina
Regina, SK
04.2021

Skills

  • Relationship Management
  • Claims Reporting Systems
  • Documentation Abilities
  • Business Growth
  • Workplace Training
  • Business Relationship Building
  • Analytical thinking

Certification

Auto extension part 1

New Issuer training certificate

Timeline

Rai Dispatch

Dispatch and Load Brokerage
10.2024 - 12.2024

Insurance Advisor, Auto

Westland Insurance
11.2023 - Current

Customer Service Representative

TD Bank
03.2023 - 11.2023

General Manager

McDonald's
09.2018 - 03.2023

High School Diploma -

University of Regina

Auto extension part 1

New Issuer training certificate

Certificate Of Dispatch And Load Brokerage -

Rai Dispatch Training
Palvi Palvi