Parmeet Kaur Sandhu
Mississauga
Summary
Dynamic and results-driven professional with extensive experience at Tim Hortons, excelling in team leadership and customer service. Proven ability to enhance customer satisfaction and streamline operations. Skilled in money handling and decision-making, consistently achieving high performance and fostering a collaborative work environment.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Tim Hortons
10.2022 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Front End Associate
Fresh Co
06.2022 - 07.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items
- Welcomed and engaged customers, offering assistance with locating or retrieving.
Supervisor
Tim Hortons
08.2021 - 02.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents.
- Improved customer satisfaction with timely response to inquiries,
- addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflow
Associate
American Eagle Outfitters, Inc
08.2020 - 06.2021
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined inventory management processes,
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor Of Business - Business
St. Clair College of Applied Arts And Technology
Toronto, ON09.2021
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Workload management
- Employee performance evaluation
Languages
English
Professional Working
Additional Information
Was on maternity leave since from November 2023
Timeline
Assistant Manager
Tim Hortons
10.2022 - 11.2023
Front End Associate
Fresh Co
06.2022 - 07.2022
Supervisor
Tim Hortons
08.2021 - 02.2022
Associate
American Eagle Outfitters, Inc
08.2020 - 06.2021
Bachelor Of Business - Business
St. Clair College of Applied Arts And Technology
Similar Profiles
Mehnaz RahmanMehnaz Rahman
Human Resources Manager at TH Restaurant Services Inc. (Tim Hortons)Human Resources Manager at TH Restaurant Services Inc. (Tim Hortons)
Sandeli S. ChauhanSandeli S. Chauhan
Team member at Tim HortonsTeam member at Tim Hortons
Emma PetyEmma Pety
Shift Supervisor at Tim HortonsShift Supervisor at Tim Hortons