Perminder Kaur
Regina
Summary
I have a true passion for customer service and take pride in making customers happy. Building relationships and making personal impacts is important to me. I am also highly motivated to progress in my career and eager to grow and succeed with every position I hold.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Rogers Communications
01.2022 - 01.2025
- Delivering information about a company's products and services
- Answering queries and concerns about a company's products or services
- Processing orders and transactions
- Resolving issues and handling customer complaints
- Collecting customer feedback
- Tracking customer service metrics
Office Administrator
all well post landing services
01.2021 - 01.2022
- Handled incoming calls and efficiently scheduled appointments to ensure smooth office operations.
Packing Associate
Aritzia
02.2019 - 01.2021
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
- Received positive feedback from supervisors for consistently meeting or exceeding packing quotas.
Education
Buisness administration - Buisness
York university
North York02.2020
Human resource management - Buisness
York University
North York01.2019
Skills
- Data Quality
- Excel
- Microsoft Word
- Clear communication skills
- Creativity and resourcefulness
- Product/Service Knowledge
- Adaptability
- Your Skill
Websites
Languages
English
Full Professional
Hindi
Advanced (C1)
Punjabi
Advanced (C1)
Hobbies and Interests
Career Interest / Passion
Timeline
Customer Service Representative
Rogers Communications
01.2022 - 01.2025
Office Administrator
all well post landing services
01.2021 - 01.2022
Packing Associate
Aritzia
02.2019 - 01.2021
Buisness administration - Buisness
York university
Human resource management - Buisness
York University
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