Pierre Gravel
Moose Jaw
Summary
Supervisor Track Inspector at CPKC Rail with a proven track record in enhancing team productivity and customer satisfaction. Leveraged strategic planning and conflict resolution skills to implement efficient workflows and safety protocols, resulting in a more skilled workforce and improved operational excellence. Bilingual communicator dedicated to fostering a culture of excellence.
Overview
11
11
years of professional experience
Work History
Supervisor Track Inspector
CPKC Rail
09.2014 - 03.2025
- Oversaw daily operations of the sub division occupied, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
Education
High School Diploma -
College Louis-Riel
Winnipeg06-2006
Skills
- Attention to detail
- Customer service
- Decision-making
- Complex Problem-solving
- Strategic planning
- Staff discipline
- Processes and procedures
- Process monitoring and improvement
- Policy enforcement
- Priority management
- Conflict resolution
- Expectation setting
- Verbal and written communication (bilingual French & English)
- Coaching and mentoring
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor Track Inspector
CPKC Rail
09.2014 - 03.2025
High School Diploma -
College Louis-Riel
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