Prescilla Patrata
Dedicated Operations Support And Team Contributor
Saskatoon
Summary
Dynamic professional with expertise in sales, customer service, and inter-departmental support. Proven ability to streamline processes, manage high-level documentation, and collaborate with leadership to fuel operational growth and efficiency. A self-starter with a solutions-focused mindset.
Overview
13
13
years of professional experience
Work History
Sales & Catering Manager
Hilton Garden Inn Saskatoon Downtown
02.2023 - Current
- Coordinated cross-functional teams and collaborated with leadership on strategic planning, budgeting, and forecasting.
- Managed complex documentation, including contracts and agreements, ensuring accuracy and timely completion.
- Conducted negotiations and managed schedules for group bookings, prioritizing client needs and organizational goals.
- Built and maintained professional relationships through effective communication and networking.
- Supported ownership management with strategic insights to inform business decisions and long-term planning.
Director of Sales
Hampton Inn Saskatoon South
02.2022 - 02.2023
- Coordinated and supported Sales and Marketing initiatives to align with operational goals, maximizing revenue and promotional coverage.
- Managed communication and scheduling for key business functions, driving collaboration between departments and ensuring smooth operations.
- Collaborated with the General Manager and Revenue Management to track KPI's and provide executive-level reporting on performance and successes.
Regional Administrator
Mainstreet Equity
04.2021 - 05.2021
- Provided high-level administrative support to regional leadership, optimizing schedules, communication, and office operations for efficiency.
- Streamlined financial processes, assisting with budget management, expense tracking, and reporting for accurate decision-making.
- Maintained precise records and reports, ensuring compliance and quick access to critical information for leadership.
- Supported team management, overseeing scheduling, onboarding, and coordination to enhance regional operations.
Sales Consultant
GMG Jewellers
06.2019 - 02.2020
- Provided exceptional client support, anticipating needs and delivering tailored solutions to enhance satisfaction.
- Maintained in-depth knowledge of products and services, ensuring effective communication and presentation to clients.
- Managed client relationships and coordinated sales efforts, consistently meeting and exceeding revenue goals while supporting operational priorities.
Director of Sales & Marketing
Four Points by Sheraton
08.2015 - 03.2019
- Analyzed market trends and sales data, providing actionable insights to support executive decision-making.
- Prepared reports on performance and forecasts, aiding in strategic planning and goal-setting.
- Supported corporate account management, evaluating revenue potential and aligning with ownership objectives.
- Collaborated with inter-teams to ensure sales targets were met and growth initiatives were executed.
Guest Services Supervisor
Outlet Collections at Niagara - Ivanhoe Cambridge
08.2014 - 07.2015
- Maintained knowledge of services and facilities, supporting executive needs and client relations.
- Managed financial transactions and reconciliations, ensuring accuracy in daily operations.
- Handled guest service functions, providing seamless support for senior leadership and clients.
Front Desk and Office Manager
Nature’s Village Resort and Restaurant
07.2012 - 06.2014
- Oversaw daily front desk and office operations, partnering with the General Manager to ensure exceptional guest and employee satisfaction.
- Enforced company policies and standards, maintaining confidentiality of company documents and personnel records.
- Supported staff training and development, enhancing team performance and service quality.
Education
Post-Graduate Certificate - Hospitality And Tourism Management
Niagara College Canada
Niagara-on-the-Lake, Canada 05.2001 -
Bachelor of Science - Hospitality Management
La Consolacion College
Bacolod, Philippines 05.2001 -
Skills
- Management Support & Administration
- Sales & Revenue Optimization
- Contract & Document Management
- Client Relations & Communication
- Strategic Planning & Decision Making
- Team Support & Development
- Microsoft Office Suite & CRM Software
Timeline
Sales & Catering Manager
Hilton Garden Inn Saskatoon Downtown
02.2023 - Current
Director of Sales
Hampton Inn Saskatoon South
02.2022 - 02.2023
Regional Administrator
Mainstreet Equity
04.2021 - 05.2021
Sales Consultant
GMG Jewellers
06.2019 - 02.2020
Director of Sales & Marketing
Four Points by Sheraton
08.2015 - 03.2019
Guest Services Supervisor
Outlet Collections at Niagara - Ivanhoe Cambridge
08.2014 - 07.2015
Front Desk and Office Manager
Nature’s Village Resort and Restaurant
07.2012 - 06.2014
Post-Graduate Certificate - Hospitality And Tourism Management
Niagara College Canada
05.2001 -
Bachelor of Science - Hospitality Management
La Consolacion College
05.2001 -
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