Summary
Overview
Work History
Education
Skills
Timeline
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Prescilla Patrata

Dedicated Operations Support And Team Contributor
Saskatoon

Summary

Dynamic professional with expertise in sales, customer service, and inter-departmental support. Proven ability to streamline processes, manage high-level documentation, and collaborate with leadership to fuel operational growth and efficiency. A self-starter with a solutions-focused mindset.

Overview

13
13
years of professional experience

Work History

Sales & Catering Manager

Hilton Garden Inn Saskatoon Downtown
02.2023 - Current
  • Coordinated cross-functional teams and collaborated with leadership on strategic planning, budgeting, and forecasting.
  • Managed complex documentation, including contracts and agreements, ensuring accuracy and timely completion.
  • Conducted negotiations and managed schedules for group bookings, prioritizing client needs and organizational goals.
  • Built and maintained professional relationships through effective communication and networking.
  • Supported ownership management with strategic insights to inform business decisions and long-term planning.

Director of Sales

Hampton Inn Saskatoon South
02.2022 - 02.2023
  • Coordinated and supported Sales and Marketing initiatives to align with operational goals, maximizing revenue and promotional coverage.
  • Managed communication and scheduling for key business functions, driving collaboration between departments and ensuring smooth operations.
  • Collaborated with the General Manager and Revenue Management to track KPI's and provide executive-level reporting on performance and successes.

Regional Administrator

Mainstreet Equity
04.2021 - 05.2021
  • Provided high-level administrative support to regional leadership, optimizing schedules, communication, and office operations for efficiency.
  • Streamlined financial processes, assisting with budget management, expense tracking, and reporting for accurate decision-making.
  • Maintained precise records and reports, ensuring compliance and quick access to critical information for leadership.
  • Supported team management, overseeing scheduling, onboarding, and coordination to enhance regional operations.

Sales Consultant

GMG Jewellers
06.2019 - 02.2020
  • Provided exceptional client support, anticipating needs and delivering tailored solutions to enhance satisfaction.
  • Maintained in-depth knowledge of products and services, ensuring effective communication and presentation to clients.
  • Managed client relationships and coordinated sales efforts, consistently meeting and exceeding revenue goals while supporting operational priorities.

Director of Sales & Marketing

Four Points by Sheraton
08.2015 - 03.2019
  • Analyzed market trends and sales data, providing actionable insights to support executive decision-making.
  • Prepared reports on performance and forecasts, aiding in strategic planning and goal-setting.
  • Supported corporate account management, evaluating revenue potential and aligning with ownership objectives.
  • Collaborated with inter-teams to ensure sales targets were met and growth initiatives were executed.

Guest Services Supervisor

Outlet Collections at Niagara - Ivanhoe Cambridge
08.2014 - 07.2015
  • Maintained knowledge of services and facilities, supporting executive needs and client relations.
  • Managed financial transactions and reconciliations, ensuring accuracy in daily operations.
  • Handled guest service functions, providing seamless support for senior leadership and clients.

Front Desk and Office Manager

Nature’s Village Resort and Restaurant
07.2012 - 06.2014
  • Oversaw daily front desk and office operations, partnering with the General Manager to ensure exceptional guest and employee satisfaction.
  • Enforced company policies and standards, maintaining confidentiality of company documents and personnel records.
  • Supported staff training and development, enhancing team performance and service quality.


Education

Post-Graduate Certificate - Hospitality And Tourism Management

Niagara College Canada
Niagara-on-the-Lake, Canada
05.2001 -

Bachelor of Science - Hospitality Management

La Consolacion College
Bacolod, Philippines
05.2001 -

Skills

  • Management Support & Administration
  • Sales & Revenue Optimization
  • Contract & Document Management
  • Client Relations & Communication
  • Strategic Planning & Decision Making
  • Team Support & Development
  • Microsoft Office Suite & CRM Software

Timeline

Sales & Catering Manager

Hilton Garden Inn Saskatoon Downtown
02.2023 - Current

Director of Sales

Hampton Inn Saskatoon South
02.2022 - 02.2023

Regional Administrator

Mainstreet Equity
04.2021 - 05.2021

Sales Consultant

GMG Jewellers
06.2019 - 02.2020

Director of Sales & Marketing

Four Points by Sheraton
08.2015 - 03.2019

Guest Services Supervisor

Outlet Collections at Niagara - Ivanhoe Cambridge
08.2014 - 07.2015

Front Desk and Office Manager

Nature’s Village Resort and Restaurant
07.2012 - 06.2014

Post-Graduate Certificate - Hospitality And Tourism Management

Niagara College Canada
05.2001 -

Bachelor of Science - Hospitality Management

La Consolacion College
05.2001 -
Prescilla PatrataDedicated Operations Support And Team Contributor