RAMANDEEP KAUR
Regina
Summary
A highly motivated and results-oriented business professional with a strong foundation in business administration and global business strategies. Skilled in cross-cultural management, leadership, and problem-solving strategies, focusing on driving growth and operational efficiency. Possesses excellent customer service abilities, adept at addressing client needs and ensuring satisfaction.
Overview
1
1
year of professional experience
Work History
Receptionist
Crown Immigration Corporation
07.2024 - 02.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multi-line phone systems, handling calls with professionalism and directing them.
- scheduled appointments for clients to meet with immigration officers, ensuring optimal time management and client convenience.
- Maintained organized client records, ensuring sensitive documentation was securely filed and easily accessible
- Supported the immigration team by managing the flow of information and documents, facilitating smooth and
efficient office operations. - Fostered a welcoming and professional environment for clients, ensuring they felt supported throughout the
immigration process.
Sales Associate
Canada’s Wonderland
04.2024 - 08.2024
- Assisted clients in choosing products and gave them comprehensive knowledge to help in decision-making
- Accurately processed transactions through the Point of Sale system
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Post-Graduate Certificate - Global Business Management
Fleming College
Toronto, ON12-2024
BBA - Business Administration
Guru Nanak Dev University
Punjab, India 05-2022
Skills
- Problem-solving abilities
- Proficiency in Microsoft Excel and Word
- Organizational skills and task management
- time Management and Prioritization
- Excellent communication skills (verbal and written)
- Strong work ethic and problem-solving abilities
- Phone etiquette
- Reception desk management
Timeline
Receptionist
Crown Immigration Corporation
07.2024 - 02.2025
Sales Associate
Canada’s Wonderland
04.2024 - 08.2024
Post-Graduate Certificate - Global Business Management
Fleming College
BBA - Business Administration
Guru Nanak Dev University
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