Dedicated to hardworking customer service professional with experience in retail, warehouse, and grocery environments. Seeking a full-time position where I can use my communication skills, reliability, and strong work ethic to contribute to team success
Overview
2
2
years of professional experience
Work History
Store Assistant/General Helper
Iqbal Foods
Brampton
01.2025 - 05.2026
Monitored quality of fresh produce, culled damaged items, and maintained high-volume displays to enhance customer experience.
Utilized handheld scanners for inventory control, tracked stock levels, reported discrepancies, and supported automated ordering processes.
Ensured clean and hazard-free shopping environment by adhering to OSHA guidelines and promoting safety standards.
Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Customer Service Representative
Hudson Bay
Hamilton
06.2024 - 12.2024
Assisted customers in finding products based on their needs
Resolved customer complaints and issues in a timely manner
Restocked shelves and ensured products were properly displayed
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Warehouse Associate
Amazon Fulfillment center
Hamilton
11.2023 - 05.2024
Picked, packed, and labeled customer orders, achieving 98% accuracy rate
Tracked and organized shipments using barcode scanners and inventory systems
Trained new associates on packaging standards and operational procedures to ensure quality
Collaborated with team members to meet daily productivity goals.
Trained new associates on packaging standards and operational procedures
Education
B.A - Bachelor of Arts
Punjab University
Patiala, Punjab
Computer ITI -
Bhatinda
Bhatinda, punjab
ITI in Beauty And Esthetician -
Bhatinda
Bhatinda, punjab
Skills
Order fulfillment
Inventory management
Point of sale systems
Cash handling
Product knowledge
Customer support
Employee scheduling
Time management
Merchandising techniques
Problem solving
Conflict resolution
Interpersonal skills
Availability
Monday-Friday; Flexible (open to work), Saturday & Sunday (weekends): Flexible (open to work)